Jobs / Maxis / Collections Control Associate
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Collections Control Associate
Maxis
placeMenara Maxis
Posted on Maxis website on 21 Nov 2023 (over 1 year ago)
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Are you ready to get ahead in your career?

  • We want to empower you turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

What are you accountable for?

Investigating and resolving reconciling items by working with ISD, S&S, Banks and other stakeholders to resolve collection and system issues.

  • Daily/Monthly Reconciliation: Performing daily reconciliation between customers collection records and bank-in collections and escalate any non-receipt of bank-in immediately.
  • Investigation & closure of reconciling items:  Investigating and resolving reconciling items by working with ISD, S&S, Banks and other stakeholders to resolve collection and system issues.   ]All reconciling items are to be investigated and resolved within given SLA time frame.
  • Automating Processes: Developing solutions to automate business processes.
  • Monitoring & Control: Monitoring and analysing collections trends

What do you need to have for this role?

  • Bachelor's Degree (or higher) d in: Accounting / IT / Computer Science    
  • 1-2 years' experience in Machine Learning, Accounting or related field
  • Understanding of data structures, data modeling and software architecture
  • Deep knowledge of math, probability, statistics and algorithms
  • Ability to write robust code in SQL, Python, Java and R
  • Excellent communication skills
  • Ability to work in a team. 

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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Maxis Berhad is a communications service provider in Malaysia. It is one of the oldest and largest telecommunications companies in the country.
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