Job Description

Senior Manager, Market Management (Key Accounts) - Hotels

The Senior Manager of Market Management (Key Accounts) - Hotels is responsible for driving strategic partnerships and revenue growth by managing key hotel accounts. This role requires a dynamic leader who can develop and maintain strong relationships with top-tier hotel partners, optimize inventory and pricing strategies, and ensure seamless collaboration to enhance partner performance and OTA market share.

Key Responsibilities:

Strategic Partner Management

• Develop and execute comprehensive market management strategies to strengthen relationships with key hotel partners.

• Act as the primary point of contact for high-value hotel chains and independent hotels, ensuring long-term partnerships and mutual growth.

• Conduct regular business reviews with key accounts to analyze performance metrics, discuss opportunities, and resolve challenges.

Revenue Growth & Performance Optimization

• Identify and implement growth opportunities for hotel partners by optimizing pricing, inventory allocation, and promotional strategies.

• Leverage data analytics to assess market trends, competitor activity, and booking patterns to drive revenue.

• Collaborate with internal teams (marketing, product, data analytics) to enhance partner visibility and conversion rates.

Negotiation & Contract Management

• Lead negotiations for commercial agreements, ensuring competitive commission structures, favorable terms, and sustainable profitability.

• Work closely with legal and finance teams to ensure contract compliance and risk management.

Market Insights & Competitive Analysis

• Monitor industry trends, competitor strategies, and emerging technologies to stay ahead in the market.

• Provide strategic recommendations based on market intelligence and data-driven insights.

• Represent the OTA at industry events, conferences, and networking opportunities to strengthen relationships and build brand presence.

Team Leadership & Cross-Functional Collaboration

• Lead, mentor, and develop a team of market managers and account executives to maximize partner performance.

• Foster a culture of excellence, accountability, and continuous improvement within the market management team.

• Collaborate with marketing, product, and tech teams to drive innovation and enhance partner experience.