Posted on AirAsia website on 04 Nov 2024 (6 months ago)
Job Description
Manage and execute the sales & partnership activities target given by the company across various online and offline platforms. (Corporate Company, Start up Company, Events, Social Media and etc)
Response to online & offline inquiry and engage with the customer promptly and professionally
Build and maintain strong partnership with customers through all various interaction.
Provide excellent customer service, resolving issues and offer products.
Meet and exceed individual and team target (KPI)
Track and report for sales performance and identifiers for improvement
Update industry market trend and competitors activities
Understand the company products to have the product knowledge and to service thecustomer with efficiency
Contribute development and execution on offline & online strategy
Identify new opportunity for growth and propose innovative and partnership initiative
Other tasks as assigned.
Your KPI
Successfully achieve revenue targets generated from sales & partnership within a specific period of time
Ability to achieve high numbers of conversion from potential customer to payingcustomer
The ability to reach good customer satisfaction service by giving out the neededinformation and good engagement with the customer
Average time of leads time response
Capacity to handle uncertainty and ambiguity, and a fast paced work environment
Ability to prioritize work based on strategic importance and level of impact on business
Skill Required :
1 - 2 years of experience in Sales division
Eager to work in a small team and fast paced environment
A good listener with strong communication skills
Excellent ability of cross-functional communication
Good engagement with the customer
Always be ready to handle all types of challenges/customer
Fast learner on the product knowledge
A start up attitude, highly collaborative with the team
Fluent in spoken and written English & Bahasa Melayu. Fluency in other languages is a plus (Arabic)