Create your future with Affin! ​​You too can make a difference.

Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don’t just stay at the forefront of the industry – you can make a difference too.

ACCOUNTABILITIES:

• Loan documentation handling for pre-submission to post acceptance cases.
• Assist in monitoring/tracking/updating pre disbursement cases and work closely with FCAD, solicitors, and sales teams to ensure smooth disbursement.
• Solicitor handling includes letter instruction issuance, ensuring safe custody of letter offer, yearly professional indemnity renewal for ad hoc solicitors, and safe keeping of files registration/record and other related reports preparation.
• Ensure secure delivery & tracking for pre & post courier within the hub.
• OPEX and CAPEX management within the hub.
• Ensure utility, courier, and any other hub-related expenses are sent to the relevant parties for approval & payment.
• Office upkeep and safety & security requirements are well maintained (i.e., cleaning, water dispenser machine, air conditioner service & maintenance, alarm testing, etc.).
• Involve in sales-related reporting preparation and compilation as and when required from hub and HQ level.
• Assist regional sales director and sales manager in core product and non-core (i.e., mortgage insurance, CASA tagging, and credit card, etc.) sales activities management as and when required.
• Attend to walk-in and customer resolution on general enquiries and requests.

REQUIREMENTS:

• Bachelor's degree/university degree or equivalent qualification.
• Preferably 2 years of working experience in a similar role in sales operation/administration and in financial institutions.
• Good interpersonal skills and skills in Microsoft Excel, Microsoft Word, and Microsoft PowerPoint.
• Team player and able to work independently with minimum supervision.
• Fluent in both spoken and written Bahasa Malaysia and English.