Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Processing Transfer of Policy (TOP) application submitted and ensure that all criteria is as accordance to compliance with Company Guidelines. To administer matters related to agency remuneration namely Transfer of Policy.

Position Mission:

Agency Admin department is responsible for processing for New Agent Applications, Elite Development Programme (EDP)/PruVenture/PruFuture Applications, Direct Appointment Agency Leader Application (DAAL) & Agency Leader Corporation Application (ALC) submitted by Agency Force. Agency Admin ensure that the processing of these applications adheres to both Company policies and regulatory guidelines.

PRINCIPAL DUTIES & RESPONSIBILITIES:

Processing of New Applications must be adhered and comply as accordance to Contracting Standard of Procedures (SOP), Company Guidelines and Regulatory Guidelines.
Handling Customer enquiries pertaining to New Agent application or other contracting matters (improve communication skills with stakeholders such as peers, business partners and agency force).
Preparing ad-hoc report, e.g., analyst the new agent contracting trend, comparison between last year vs this year contracting numbers. (Analytic mindset).
Follow-up follow through with stakeholder pertaining to new contracting queries/emails/, peers, Sales Team & Agency Force, regulatory.

JOB SPECIFICATION

Degree in Business Administration, Management, or a related field
Proficiency in Microsoft PowerPoint, Microsoft Word & Microsoft Excel
Effective communication skills with ability to communicate with the team, internal and external stakeholders.

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.