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Internship, Life Branch Operation - Customer Service Division
Allianz
placeKuala Lumpur, MY
Posted on Allianz website on 14 Apr 2025 (6 days ago)
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Department: Life Branch Operation

Do you believe the sum of the parts is greater than the whole?

Responsible for back office operation support and promoting quality customer care with passion and enthusiasm

You'll be responsible for: 

1. Responsible for the back office Operational Support and Execution a) Decentralization of Policy Servicing(Non-Financial Policy Changes) b) Incoming and outgoing mail and document handling c) Policy Acknowledgment Slip, Financial Changes, New Business Scrutiny Checking and update d) Decentralization which includes scanning of AGIC documentation

2. Responsible for customer service delivery at the branch a) Relief Security Counter during manpower downtime(i.e lunch) b) Relief Concierge at Menara Allianz with guidance and training will be provided c) Process cashiering 

3. To ensure compliance of FSA 2013 , branch SOPs, guidelines and policies issued by relevant bodies

4. To ensure upholding of operation initiative

5. Provision of cooperation and support to fellow colleagues.

6. To undertake any other duties and responsibilities requested by the Management as and when required  

Important to your success:

•    Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Business Studies/Administration/Management or any other relevant field of studies •    Candidate is willing to expand themselves in other fields besides courses of studies •    Applicant must be willing to work in Plaza Sentral, KL Sentral (Allianz Arena) •    2 internship position(s) for duration of 3 month(s) •    Required skill(s) : Ms Excel , MS Powerpoint , MS Word •    Required Language(s) : English(Primary) , Mandarin or Malay

Let's care for tomorrow. For challenging business as usual.     Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

​71216 | Operations | Student | Allianz Malaysia | Full-Time | Temporary​  

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role. 

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Allianz SE is a German multinational financial services company headquartered in Munich, Germany. Its core businesses are insurance and asset management.
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