This role reflects our commitment to more than just profitability—it's about living our values and upholding our brand promise, Here for Good. The Managed Services team, established to support Group Risk and CFCR, centralizes the production and risk management activities in a service hub. This allows teams to make risk-reward decisions based on judgment and expertise, influence business and regulatory outcomes and oversee strategic risk and compliance programs, such as Fit for Growth (FFG) and the Controls Simplification Programme. This is a global support role, covering SCB's presence across Asia, Africa, the Middle East, Europe, and the Americas, and spans multiple business lines such as Retail Banking, Private Banking, Wealth Management, Transaction Banking, and Financial Markets.
• Risk Assessment: support the performance of both inherent and residual risk assessments (regular, dynamic and targeted). • Control Monitoring: Support the control design effectiveness assessment, and dynamically monitor risk and controls. • Change Risk: Assess and manage risks associated with change initiatives. • Issue & Event Management: Support in the management of issues and events, escalate as needed, and ensure timely reporting. • Risk Insights: Provide actionable risk insights to business stakeholders. • Data Quality: Identify and remediate data quality issues, including administration, reporting and ownership of resolution. Ensure data models are up to date and accurate. • Horizon Scanning: support horizon scanning product and related Knowledge Management System • FFG Programme: support the overall embedding and transitioning of new technology solutions (e.g. AI capabilities) into various risk processes. • Governance: document processes and procedures to ensure transition of services to the Managed Service team are accurate, up to date and centrally stored and available. • Help build world-class risk and compliance capabilities, fostering a risk-aware and client-focused environment for the bank’s next phase of growth. • Deliver simplified, standardized, and digitized solutions that meet compliance obligations while providing insights to the 1st Line of Defence (1LoD) for better decision-making. • Execution of risk assessment, monitoring and insight processes. • Enhance and simplify controls related to OTCR (Operational, Technology, and Cyber Risk), where appropriate. • Capture lessons learnt and refine tooling and processes improvements. • Identify insights, analyse, and assess OTCR risks and implementing control frameworks to manage these risks. • Development of basic MI to support Coverage and SME actions (i.e., trends). • Conduct deep dives into material, emerging, or unknown risks to enable appropriate risk mitigation. • Manage issues as they arise, performing root cause analysis, lessons learned, and remediation efforts. • Address data quality issues and ensure data models are up to date and accurate, notably those that are related to implemented AI use cases and capabilities. • Maintain Knowledge Management Systems that enable and support risk products and microservices. • Implement a risk-based compliance framework for managing OTCR risks. • Recommend risk assessment standards across OTCR risk types, ensuring compliance with all relevant regulations. • Escalate potential OTCR risks to management. • Support the end-to-end lifecycle of audit, assurance, and regulatory reviews related to Professional Services, including tracking and remediation.
Overall Working Experience:
• Overall experience in Banking or Financial Institution or Regulator or Fintech or equivalent industry
Business & Contextual Experience in at least one of the below: • Retail Banking • Wealth Management • Private Banking • Transaction Banking – Trade • Transaction Banking – Cash Management • Markets (e.g., Sales & Trading, Global Credit Markets, Private Side)
Domain and Functional Experience in one of the below: • OTCR – Operational, Technology and Cyber Risk • Conduct & Compliance Risks o Data Risk o Conflict of Interest o Non-Financial Regulatory Reporting o Regulatory Conduct o Market Conduct o Client Conduct • Financial Crime Risks o Anti-Money Laundering o Anti-Bribery & Corruption o Sanctions o Fraud (Internal and External)
• Experience in Business or Product or Operations Risk Management with exposure to Conduct or Compliance or Financial Crime or Control Oversight in a front or first-line role, and/or
Other experience: • Well versed with tools and techniques of analysing potential risk exposures • Understanding of effective communication skills. • Understanding of best practice risk assessment techniques and risk management frameworks. • Understanding of the key features of relevant laws and regulations relevant to the Group • Sound judgement on business practices, regulatory relationship management and reputational risk, • Ability to balance both detail oriented and big picture perspectives. • Ability to collaborate and work dynamically across functions.
Key stakeholders*
• Global Compliance Officers covering Business or Products or Client Segments or Clusters, and their respective team. • Chief Country Compliance Officers covering Countries, and their respective team. • Global Product Owners covering respective CFCC & Risk products. • Global and Country Business Heads • Global and Country Business Risk Management • Global and Country Process Leads • Chief Data Officer and teams involved in developing Data analytical products. • Global Head Technology involved in developing technology solutions and regulatory technology products. • Audit & Assurance teams
• We value your practical and hands-on experience in the above domains . • Any industry certifications in the Risk & CFCR domains are most welcome (e.g., IRM, CISSP, ACAMS, ICA). • Any industry certifications in the Business or Product domain are most welcome
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.