Job Summary

Underwrites and analyzes new and existing life business within delegated authority levels to achieve business goals and maximize customer experience.

Job Accountabilities - Key Accountabilities

• Maintains external and/or internal distributor relationships by consistently requesting the correct evidence, consistently making the correct decision and always explaining rating decisions.
• Contributes ideas and work for the development of new or enhanced propositions /procedures/philosophy, ensuring we charge the right premium for the associated risk.
• Works closely with distributors and other operational areas to support the overall achievement of the business plan, demonstrating knowledge in underwriting expertise, systems, procedures and processes.
• Provides technical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.
• Completes a range of queries and referrals within agreed authority limits, measuring the exposure & analyzing the risk of each case to maintain underwriting standards.
• Completes assignments while working within delegated authority.

Business Accountabilities

• Provide recommendations and commentary to facilitate underwriting decision-making by collecting data from well-established sources and analysis.
• Identify opportunities for improvement by monitoring underwriting business processes.
• Provide detailed procedural advice to producers and employees to ensure that internal standards are adhered to.
• Review and analyze customer service levels using standard reporting tools and highlight discrepancies to more senior colleagues.