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Corporate Account Manager (Penang)
Maxis
placeNortham
Posted on Maxis website on 11 Apr 2025 (9 days ago)
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Are you ready to get ahead in your career?

  • We want to empower you to turn your ambitions into achievements.
  • We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
  • Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
  • To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?​

The Corporate Account Manager’s KPI and accountabilities are incremental revenues, total contract value for new deals, billable revenue for IOT/Solutions and collections. Account manager is Maxis ambassador and a consultant with key functionalities to establish solid client relationship, enhance engagement, establish account planning, manage a set of client accounts assigned, collaborate with internal teams, manage partners, register opportunities in CRM, ensure healthy funnels, seek supervisor’s advice & share deals  progress, plan & execute sales initiatives.

What are you accountable for?

  • Clearly understand & execute the company, Enterprise and Segment strategy to position, penetrate and win in the northern market.
  • Clearly understand team and individual target (KPI).
  • Discuss with supervisor & develop sales planning and execution plan for mobile & fixed business, IOT & Solutions.
  • Establish comprehensive account plans for all assigned accounts and update timely.
  • Discuss progressively with supervisor on all opportunities & register deals in CRM.
  • Consistently update the deals in CRM and ensure CRM data accuracy.
  • Organize review session with supervisor for opportunity roadmap, funnels and other developments.  
  • Establish solid client relationship and enhance client engagement.
  • Ensure consistent communications with client on Maxis latest offerings, solutions and technology updates.
  • Manage a set of client accounts assigned, consistently identify and develop sustainable business opportunity. Position as consultant for our client (problem solver).
  • Collaborate with internal stakeholders (presales, product, marketing, solutions, channel team, network etc.) & manage partners for sales activities.
  • Orchestrate communication and collaboration between cross functional Maxis team and customers.
  • Plan, organize & execute sales initiatives; events, roadshows, courtesy visits, etc. 
  • Drive every opportunity to closure, seek supervisor’s help/guidance for problems.   

What do you need to have for the role?

  • Minimum 5-7 years of experience in corporate sales role, with proven track record in account management and solution sales. Preferably in the telecommunication or IT industry.
  • Tech-savvy and proficient in Microsoft Office suite, Salesforce.
  • Strong communication and interpersonal skills to build and maintain effective relationships with customers.
  • Excellent problem-solving and analytical skills to understand customer requirements and propose suitable solutions.
  • Proficiency in preparing and delivering professional presentations and proposals.
  • Ability to work collaboratively with cross-functional teams, including presales and technical experts.
  • Familiarity with the Malaysian business landscape and customer needs.

What’s next?

  • Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
  • Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.

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Maxis Berhad is a communications service provider in Malaysia. It is one of the oldest and largest telecommunications companies in the country.
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