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1.Attend to all customer inquiry for Auto Finance, eg, payment, redemption, statement request etc

2. Attend to all miscellaneous customer related matters

3. Attend to all external party inquiry related to Auto Finance product, eg, audit confirmation, insurance claim etc

4. Attend to customer complain via various channel

5. Attend to e-batal/discharge of charge for settled account

6. Attend to payment reversal of customer account Updating of register and status of complain/Inquiry

7. Updating of register and status of complain/Inquiry