Job Description

OVERVIEW:

Location: RedQ, Kuala Lumpur
Department: Commercial
Entity: AirAsia
Status: Full-time

JOB DESCRIPTION:

YOUR ROLE AS A Sales Manager

The Sales Manager is responsible for driving overall revenue growth and profitability by formulating and executing business strategies aligned with AirAsia’s corporate plan. The role requires strong sales acumen, strategic market insights, and leadership in managing distribution channels and client relationships within a designated territory. The ideal candidate will champion market expansion initiatives while staying abreast of industry trends, competitor actions, and regulatory changes.

WHAT YOU’LL CHAMPION:

Formulate and implement sales strategies to maximize overall sales growth and profitability
Manage and grow existing accounts and distribution channels while identifying new sales opportunities
Set and achieve ambitious sales targets in line with regional commercial plans
Gather market intelligence and monitor aviation industry trends and competitor activity
Maintain a strong understanding of governmental and regulatory issues impacting the territory
Provide regular performance reports and business reviews to management on a weekly and monthly basis
Lead the team and sales support operations to ensure customer satisfaction and high service standards
Foster and develop trade partnerships and long-term client relationships
Coordinate cross-functionally to identify and execute new business opportunities
Actively contribute to strategic planning within the off-line sales portfolio

WHO YOU ARE:

Diploma or Degree in any field, preferably with 6+ years of commercial sales and distribution experience. Knowledge of the aviation industry is an added advantage
Proven track record in sales performance, client relationship management, and channel development.
Experience in managing and developing staff is a plus.
Strategic thinker with strong analytical and commercial skills.
Excellent interpersonal, communication, negotiation, and presentation abilities
Ambitious, results-driven, and capable of working independently in a fast-paced environment
Pleasant personality with a proactive attitude and ability to adapt to change
Must be willing to travel extensively
Strong proficiency in Microsoft Office (Excel, PowerPoint, Word).
Ability to understand complex business processes and translate them into effective commercial strategies
Solid grasp of business financials and cost-effective sales initiatives
High attention to detail and solution-oriented mindset
Excellent collaboration and stakeholder engagement skills
Adaptability and resilience in a dynamic business environment
Strong leadership and team management capabilities

WHERE YOU’LL GO:

Dispatcher to captain, ramp agent to data analyst, brand executive to CEO - these are some Dare To Dream stories of our Allstars.

WHAT YOU’LL ENJOY:

Physical Wellbeing: Key medical and insurance benefits, maternity expenses, flexible work arrangement, and health and fitness amenities.
Emotional Wellbeing: Paid time off, wellness programmes, and childcare amenities.
Financial Wellbeing: Resources relating to financial, personal skills and career growth programmes.
Allstars Specials: Free flights, unlimited discounted flights, and exclusive discounts with partners.
A unique Allstar culture like no other

OUR HIRING PROCESS:

Application received
Candidate screening
Interview(s) and assessment(s)
Background check and/or other assessments
Offer and negotiation

GET TO KNOW AirAsia:

AirAsia has been the World's Best Low-Cost Airline for 14 consecutive years with over 800 million guests flown. We continue to champion dreams, serve the underserved and connect the world and Asean like no other so Now Everyone Can Fly.

GET TO KNOW US:

Our story begins in 2001 with a dream, two planes and a 40 million ringgit debt. You’ll know us as the ‘Now Everyone Can Fly’ airline (if you don’t, we’re definitely older than you). Today, we’re more than just an airline. We’re Capital A - a world-class brand that wears many hats. Our mission is to connect people and transform lives in Asean.

Above all, we’re Allstars. We believe in the unbelievable and we dare to dream. We also believe in celebrating all individuals. So no matter your culture and background or if you prefer aisle seat to window seat, we’re excited to have you onboard.