Job Description

ikhlas.com, a dynamic new business line under airasia, empowers Muslim communities in Malaysia and the broader region by providing easy access to islamic faith-based products, services and support, including: Umrah, Muslim Friendly Travel, Zakat, Sadaqah, Qurban and a range of other Shariah-compliant lifestyle choices.

As we rapidly scale our platforms, we're seeking passionate Product Managers to join our Engagement and Growth team. In this role, you'll shape the future of ikhlas.com, leading product strategy and crafting impactful experiences for Muslims in the region. If you're driven by data, thrive in a fast-paced environment, and are eager to make a difference in the lives of Muslims, we encourage you to apply.

What Will You Do

Work closely with stakeholders in ikhlas.com to conceptualize, define, design, develop and deliver the product backlog to provide a device, channel and medium independent experience to customers/users in the areas of ecommerce, merchant acquisition, etc.
Simplify ikhlas.com digital platforms to enhance the overall usability and customer experience.
Fuse Islamic elements into our products, services, and overall platform to enhance the Islamic spiritual experiences of our customers when they use our platform and products.
Partner with software engineering teams to develop new product ideas from concept to production.
Guide Agile development teams and stakeholders by providing vision, direction, requirements, and user stories.
Prioritize product features (stories, epics, and themes) based on value and alignment with product strategy.
Lead product release planning and set expectations for delivery of new functionality.
Remove obstacles that hinder the team's ability to achieve release/sprint goals.
Maintain clear communication with stakeholders, providing regular product updates and understanding business needs.
Conduct industry, market, competitor and user research and analysis, and proactively revise the product roadmap accordingly.
Stay updated on Agile/Scrum best practices and emerging trends.

Your Experience

Degree in Computer Science, Engineering or relevant field
At least 3 years to 5 years of experience in a product management role, preferably within an e-commerce environment
Familiarity with A/B testing and conversion rate optimization (CRO)
Good experience and understanding of Product Design, Product Engineering, Data Science, and Quality Assurance
Knowledge of Agile processes and principles
Outstanding communication, presentation and leadership skills
Sharp analytical and problem-solving and critical thinking skills
Creative thinker with a vision