Get to know our GX Bank Team:

GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.

Get to know the Role:

The Lead, Technology Governance is responsible for establishing and enforcing the technology governance framework to ensure compliance with relevant regulatory requirements and internal policies. This role involves identifying and mitigating technology risks, developing and enforcing governance policies, and collaborating with stakeholders to align technology initiatives with organizational objectives. This role will act as a key liaison for audits, drive continuous improvement in governance processes, and ensure the organisation’s technology landscape remains secure and compliant to regulatory requirements.

The Day-to-Day Activities:

1. Governance Framework & Compliance: 

• Develop, implement, and maintain a technology governance framework ensuring compliance with internal policies and regulatory requirements.

• Collaborate with the Risk & Compliance functions to incorporate regulatory changes into the bank’s technology processes seamlessly.

• Ensure technology projects align with the organisation’s risk appetite, governance protocols, and compliance mandates.

2. Risk Identification & Mitigation:

• Identify, assess, and address potential technology risks

• Ensure adherence to the bank’s regulatory and compliance standards

• Implement and oversee controls to manage operational, data, and cybersecurity risks.

• Regularly update risk registers and collaborate with risk management teams to enhance control measures.

• Act as a point of contact for risk and compliance-related matters within the technology function, facilitating communication with regulatory bodies when necessary.

• Develop and maintain documentation to demonstrate compliance with applicable regulations and internal governance requirements.

3. Policy Development & Implementation:

• Draft, enforce, and monitor technology-related policies and procedures, including tech governance, change management, and IT security.

• Ensure adherence to governance policies across technology teams, fostering accountability.

4. Stakeholder Management:

• Engage with business units, product teams, and senior leadership to communicate governance requirements.

• Align governance processes with strategic objectives, fostering cross-department collaboration.

5. Technology Control Assurance:

• Conduct reviews and assessments to validate technology controls.

• Act as the primary liaison for internal audits, ensuring timely provision of compliance evidence.

6. Incident & Issue Management:

• Develop and manage processes to address technology incidents effectively.

• Continuously refine the incident management framework for improved response and resolution times.

7. Performance Metrics & Reporting:

• Develop metrics to evaluate the effectiveness of governance frameworks.

• Report compliance and risk management performance to senior stakeholders, highlighting progress and areas for improvement.

8. Continuous Improvement:

• Promote a culture of continuous improvement in governance processes.

• Stay updated on industry best practices and regulatory trends, implementing enhancements as necessary.

The Must Haves:

• Minimum of 3-5 years of experience in technology risk, governance and compliance within the banking or financial sector.

• Good understanding of digital banking, risk management, and regulatory frameworks.

• Proven expertise in developing governance frameworks and technology policies.

• Strong collaboration skills, capable of engaging technical and non-technical stakeholders.

• Excellent problem-solving, communication, and presentation abilities.

• Bachelor’s degree in technology, business, finance, or a related field.