This is a 12-months contract role.
Responsibilities:
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Change Coordinator – manage, review, assess & solutionize any change request from Sales & Retail stakeholder & work closely with Technology & Digital to execute and ensure progress
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Requirement analysis- collaborate with business analysts, stakeholders & developer to understand requirements & technical specification. Translate business requirement into test cases & scenarios
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Test strategy & planning - Develop and document comprehensive test strategies that align with business goals and project timelines. Define test plans, including the scope, objectives, resources, schedule, and deliverables for the testing phase
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Test case development – design, develop & review test cases based on business requirements
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Test execution – execute test & lead execution of test cases, coordinate & oversee testing activities across different teams. Manage defect tracking & ensure it is fixed in a timely manner
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Stakeholder communication – act as the main point of contact for all change request and testing related activities within Sales & Retail. Communicate change request progress, testing progress, issues, risks & results to stakeholder
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Quality assurance – Ensure the quality of the testing process by establishing best practices and continuously improving testing methodologies
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Team leadership & coordination – Lead and mentor testers, providing guidance and support to ensure successful test execution. Allocate tasks, manage workloads, and monitor team performance to meet project deadlines
Requirements:
- A bachelor's degree in industry field and a knack for creative problem-solving
- At least 3 years of experience in related roles
- Excellent communication & leadership skill
- Strong stakeholder management & engagement
- Experience in business analysis & customer service
- Analytic and problem-solving abilities
- Strong understanding of software development life cycles (SDLC) and testing methodologies (Agile, Waterfall, etc.) will give an added advantages