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Why does this job exist and why is it critical?
Accountabilities
Channel Management for Branded Partner Stores (250 MEP stores nationwide) which covers defining channel strategy, policies, dealer agreement, governance, dealer economics/incentives, dealer credit and performance management
Responsible for channel enablement and development for Branded Partners to deliver well-differentiated customer experience and maximise value creation
Transform the channel operating model for Branded Partners (as a hunting channel) which includes but not limited to incentive restructure, device supply model, modernised stores, tools, culture and elevated operating standards.
Custodian for expansion for branded partner stores (MEP & MEP Lite formats) and in charge of appointment of new partners and development in line with company’s growth ambitions in terms of postpaid and converged sales.
Programme development and roll-out in order to enhance the capabilities of the branded partner channel (Eg: Outbound, In-store, Devices)
Development of Maxis’ shop-in-shop channels via strategic partners/retailers and governance of the operating model and performance (300-400 stores)
SPOC for Enterprise business across Branded channels which cut across all segments (SME, Government, Corporate) and responsible for programme management for SME Relationship Managers and MEP channel.
Ambassador for Maxis values and obsessed with customer experience
Requirements
Bachelor's degree in Business, Marketing, or a related field.
You have 15 years of experience in channel management, business development, or sales management, preferably in the telecommunications industry.
Proven experience in defining and implementing channel strategy, policies, and governance.
Strong analytical skills to manage dealer economics, incentives, and performance.
Ability to transform channel operating models, including incentive restructuring and modernizing stores.
Excellent communication and collaboration skills to work with various internal stakeholders.
Strong leadership and team management skills.
What’s next?
Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.