About FWD Group

FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

For more information, please visit www.fwd.com

FWD Technology and Innovation Malaysia Sdn. Bhd., known as FWD TIM, was established in late 2019. Strategically located in Kuala Lumpur, FWD TIM serves as a pivotal shared service location within FWD Group, providing services to multiple markets across the Group. FWD TIM houses a diverse and talented workforce focused on essential business and technology services such as information security, cloud operations, IT solutions delivery, digital and data, actuarial, finance, investments, and customer service, among many others. FWD TIM is dedicated to drive and deliver operational excellence and efficiency, foster innovation and ensure regulatory compliance across all business functions as well as maintain a competitive edge in the market.

KEY ACCOUNTABILITIES

• Understand business processes and analyse business requirements.
• Prepare test strategy, test scenarios and execute test cases.
• Plan the release and release planning (release projects change request and defects).
• Analyse the upcoming deliveries of project, changes and defects and maintain the test environment planning and highlight any issues or risk associated with it.
• Support BAU team with production defects and impact of those defects.
• Document test results and ensure that they are store on the respective repositories.
• Liaise with development teams on the defects and coordinate the delivery of the defects.
• Liaise with business teams, walkthrough UAT test plans and provide regular update on the overall testing, defects and the delivery status.
• Support business users during the testing phase by providing training on new features and functions delivered from the project or change request.

QUALIFICATIONS / EXPERIENCE

• Tertiary qualification, preferred
• Diploma/Higher diploma 
• 3 -5 years of working experience in Life Insurance industry
• QA experience preferred.
• Any automation testing certification is an added advantage

KNOWLEDGE, SKILLS & ABILITY

• Should have an aptitude for testing with an eye for detail
• Manual testing, automation testing of any core application, web applications will be good. 
• Working knowledges of SQL, API’s, Life/Asia.
• Knowledge of test tools like Selenium, QTP, Load Runner, RFT(IBM), Mobile Testing tools preferred.