Are you ready to get ahead in your career?

We want to empower you to turn your ambitions into achievements.
We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

JOB ACCOUNTABILITIES / KEY RESULT AREA

Channel Strategy Development & Execution:

Assist in the development of Open Channel strategy, aligning with overall sales objectives and market growth goals.
Identify and assess new business opportunities within existing and potential channel partners.
Develop and optimize the channel framework to improve sales, profitability, and customer acquisition.
Develop and implement plans for expanding the presence through various channel partners.

Partner Relationship Management:

Build and maintain strong, long-lasting relationships with key channel partners (e.g., dealers, modern trade and distributors).
Act as the main point of contact for channel partners to address inquiries, resolve issues, and provide ongoing support.
Coordinate regular sales pitch communication, ensuring partners are updated on new products, services, and promotions.
Conduct training and educational sessions for partners to ensure they are equipped to sell and support Hotlink products and services effectively.

Sales Performance & Target Management:

Work with channel partners to set sales goals, monitor performance, and track KPIs (Key Performance Indicators).
Analyze sales data to identify trends, opportunities, and areas for improvement.
Provide guidance and recommendations to partners to help them achieve sales targets.
Collaborate with the sales team to ensure proper alignment between channel sales efforts and direct sales initiatives.

Marketing & Promotional Support:

Collaborate with the GTM and Marketing team to develop co-branded campaigns, promotions, and materials to drive Open Channel sales.
Provide partners with marketing resources, product information, and sales collateral.
Monitor and report on the effectiveness of promotional activities within the channel.

Channel Performance Monitoring:

Monitor the performance of channel partners using metrics like sales volume, revenue growth, customer satisfaction, and market share.
Conduct regular reviews and audits of partners to ensure compliance with company standards, policies, and procedures.
Identify underperforming partners and work on corrective actions or strategies to improve performance.

Product Knowledge & Training:

Stay up-to-date on the latest products, technologies, and services in the telecommunications industry
Provide ongoing product training and support to channel partners to enhance their ability to sell and support the company's offerings.

Market Intelligence & Reporting:

Gather market intelligence and competitor information to identify opportunities for channel growth.
Prepare regular reports and presentations for senior management on channel performance, trends, and areas of improvement.
Provide recommendations for improving channel strategy and identifying new business development opportunities.

What’s next?

Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.