Department: Customer Experience & Insights

Do you believe the sum of the parts is greater than the whole?

The Customer Excellence & Insights intern will be working closely with Market Management Department to support business priorities, customer excellence initiatives & insights. The candidate is expected to perform customer research analysis, support customer campaigns / initiatives roll out, perform campaigns tracking and benchmarking and able to provide actionable insights in supporting desired targets and results with close collaboration with various stakeholders

You'll be responsible for:

To assist in implementation of always-on customer outreach and engagement programs
To assist in developing target segment / audience for customer engagement communication
To assist in campaign performance tracking and benchmarking and to provide actionable insights in supporting desired targets and results
To assist in compiling & analyzing internal and external market research data to identify insights to support business decision

Important to your success:

Pursuing or possesses a Diploma / Bachelor’s Degree
Ability to analyze and summarize data efficiently
Experience with Excel and Microsoft Power Point preferred
Good communication and presentation skill
Willing to travel for events as and when needed
Able to commit to a 3 - 6 month tenure.

Let's care for tomorrow. For challenging business as usual. Disclaimer: Thank you for your interest in joining our team. Due to the high volume of applications we receive, we are unable to provide individual feedback to every applicant. If you do not hear from us within 14 days of submitting your application, please assume that you have not been selected for this position.

Important: All updates regarding your application status will be communicated via email. Please ensure you frequently check your email for updates and further instructions.

Allianz is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.

Allianz is committed to employment equity and therefore welcomes applications from men and women regardless of race or ethnicity, age, nationality, religion, disability, sexual orientation or philosophy of life. Please advise us if you require any reasonable adjustments to fully participate in the recruitment process or perform the requirements of the role.