About Nasdaq!

At Nasdaq, we are redefining the future of global economies and markets by unlocking capital and opportunities through our technology, innovation, and expertise. Our Marketplace Technology area powers more than 115 of the world’s market infrastructure organizations and participants, including broker-dealers, exchanges, clearinghouses, central securities depositories, and regulators, in over 50 countries with end-to-end, critically meaningful technology solutions. Located in the heart of Vilnius, we seek individuals with the drive to succeed in a highly dynamic and global environment, offering vast growth opportunities, competitive salaries, bonuses, and comprehensive benefits packages!

About the Team:

We invite you to join our Product Support Team for Calypso – Post Trade Processing. Together, we will address and resolve product issues, provide expert advice on product configuration and use, and participate in the product enhancement request process. This position offers a unique opportunity for us to enhance our capital markets knowledge with a front-to-back, cross-asset view of the markets.

What You Will Do:

Provide client support on product issues to financial institutions via the ticketing system, ensuring all communications are clear and concise.
Collaborate with external and internal stakeholders to resolve issues raised by customers.
Understand and analyze issues, providing solutions to customers through advice or collaborating with the internal technical team for fixes.
Maintain subject matter expertise in one or more asset classes and associated market trends by supervising current industry research publications.
Mentor new Product Support team members.
Work on special projects as assigned.

What We Expect:

Bachelor's or Master's degree in Business/Finance or equivalent, or a proven understanding of financial products, including fixed income securities, Repo/Security Lending products, and derivative markets (OTC and Exchange Traded).
Experience in a client-facing role.
Professional working proficiency in both verbal and written English.
Some working experience within the banking/financial industry, particularly in capital markets (Swift messages, understanding of trading lifecycle, Trading and Trade processing).
Basic knowledge of SQL.

Monthly Salary (Before Taxes):

2300 - 2700 EUR (final salary will depend on candidate knowledge and experience), other bonuses apply.

What Happens Now?

This is a full-time permanent position located in Vilnius. Follow the link to apply, and the Talent Acquisition team will be in touch. Please note that applicants must be eligible to work in Lithuania and applications must be in English.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.