About Nasdaq:
Customer Services is an integral part of Nasdaq’s growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention. Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.
Team and Role Overview:
The Customer Delivery team is scaling rapidly due to increased client wins and demands. We are seeking a Technical Consultant with relevant work experience in the regulatory reporting or at a financial software company. You will be part of a team of consultant which will be designing, implementing, and supporting the solution to the Client. You will act as a key player in the successful delivery of client’s solutions.
Typical Technical Analyst Day:
- Follow up on pending items (Jira).
- Meetings with clients (Leading discussions, gathering requirements, consulting and advisory, support, demonstration, training …).
- Design/Implementation of the solution in AxiomSL Controller View: Configuration and customization (data loading, data transformation, data mapping, generating and testing calculations and reporting templates).
- People development: eLearning, documentation, presentations, certification, collaboration with reg team, product, QA, Support, Sales, Pre-Sales, RegCLoud.
- Defining and improvement of best practices.
Responsibilities:
- The technical consultant will then typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live.
- The technical consultant will be expected to work independently or lead a small team of AxiomSL consultants demonstrating business, technical and personal leadership, as well as light project management functions and serving as liaison between Client project and Customer Services Leads/Head.
- The technical consultant will be expected to have a functional and technical background and to to learn AxiomSL Solutions and Data Dictionaries in order to demonstrate above to the client giving the right level of detail.
- In-depth, hands-on involvement directly with customers implementing AxiomSL products.
- Act as a point of contact between Customer Services and Research & Development,Regulatory Solutions, Support, Sales, Pre-Sales, RegCloud Teams.
- Work directly with the customer project team implementing the system and assist them in implementing their users’ requirements.
- Assist customers in providing answers to Data Dictionary and Calculations questions referring to the regulatory requirements.
- Assist customers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems.
- Train users and customer developers on the basic use of AxiomSL Controller View system.
- Assist customers with testing AxiomSL Solutions providing guidance on scenarios to be tested.
- AxiomSL Solutions installation and upgrade in Controller View.
- Work with the business analysts, to ensure Controller View system will meet business requirements.
- Work hands-on with the Controller View system, configuring it and testing that it meets the customer’s technical and functional requirements.
What we value:
- Strong analytical mind set and eagerness to understand and solve new problems.
- A good understanding of key banking products - bonds, loans, deposits, guarantees, collateral, repos, reverse repos, prime brokerage, derivatives.
- Good understanding of client’s business and data structures.
- Knowledge of the software development lifecycles – particularly Agile and Prototype approaches.
- Some relevant experience working in systems or technical analysis using Java and SQL, preferably in the regulatory reporting industry.
- Being autonomous, proactive, and be able to self-train yourself with our eLearning platform.
- Good level of self-management, time management and follow up on daily tasks.
- Excellent object-oriented analysis, design & development skills.
- Knowledge of relational databases and SQL including working experience with PostgreSQL and/or Oracle.
- Experience designing/building reg reporting, risk management solutions (BASEL, Liquidity, COREP, FINREP, ESG, AnaCredit, TNT, GSD) will be especially valuable.
- Expose yourself through your work to become a point of reference within the Customer Delivery Organization.
- Good interpersonal skills. The person in this role will spend significant amounts of time working hands-on educating and training customers, and patience will be key to success.
- Business-level English is required.
- Willingness and ability to travel frequently (if needed).
What do we offer you?
- Monthly base salary 3500 - 4000 EUR gross. Final offer will be based on your experience and skills.
- Annual monetary bonus.
- An opportunity to become a Nasdaq shareholder.
- Employee Stock Purchase Program Nasdaq stocks with a discount.
- III pillar pension plan with additional contribution from Nasdaq.
- Flexible health insurance program.
- Flexible working schedule and hybrid way of work.
- Additional paid leave days after 2 years of working at Nasdaq.
- Flex day program (up to 6 paid days off a year).
- Internal mentorship program – get a mentor or become one.
- Wide selection of online learning resources, e.g., Udemy.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.