Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

What are we looking for?We are looking for an Executive, Underwriting Support to recruit and control Panel Doctor quality as required by the company and stakeholders, and timely payment to Panel Doctors with an accurate amount.

What are we expecting from this role?

• Maintain quality, accuracy and timely reports to and from panel doctors

• Engage, negotiate and recruit new panel doctors for the better service in targeted areas

• Regularly visit and renew contracts with panel doctors throughout the country

• Strengthen the quality of panel doctors through site visits, workshops, incentives and surveys

• Maintain accurate payment of medical reports within a quick turnaround time

• Proactively engage, coordinate and cooperate with intenal and external stakeholders to ensure smooth flow of communication

• Handle complaints and underwriting support issues assigned by supervisor

• Actively provide feedback and initiatives for corrective actions to improve process quality

• Perform other tasks as assigned by management

Who are we looking for?

• Degree in business administration, management, finance, or related field

• Proven experienced working in insurance industry is preferrable

• Knowledge in medical term or underwriting is a plus

• Fluent communication in both English and Khmer (speaking, reading, writing and listening)

• Proficiency with MS office (MS Word, excel, Power Point, and Email)

• Good at negotiation, collaboration, and demonstrate intellectual curiosity

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.