Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

What are we looking for?

We are looking for an Underwriter & Medical Assessor to make underwriting decisions, assess risk, and ensure regulatory compliance. This role will also collaborate with teams to provide exceptional customer service, develop training materials, and interpret medical reports to explain health conditions to customers.

What are we expecting from this role?

Make underwriting decisions with integrity and honesty, assessing and classifying risk, and determining premiums, terms, and conditions.
Collaborate with colleagues, panel doctors, and sales teams to ensure excellent customer service.
Exercise sound judgment in making underwriting decisions promptly.
Maintain confidentiality of underwriting information and comply with insurance legislation and regulations.
Continuously enhance professional competency through education.
Develop and update underwriting training material for the front-line team.
Provide explanations to customers regarding their health conditions.
Interpret medical reports from panel clinics.
Perform other tasks as assigned by management.

Who are we looking for?

At least 3 years experience in underwriting, medical assessment, or related.
Strong knowledge in medical background or related field.
Strong analytical skills and ability to assess and classify risk accurately.
Comprehensive understanding of underwriting guidelines, risk assessment, and insurance regulations.
Ability to provide clear explanations to customers regarding underwriting decisions and health conditions.
Excellent verbal and written communication skills.
Digital proficiency (Microsoft 365)

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.