The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Manager Audit with the resources to solve critical problems for the future of our business, which is why we need you. 

Responsibilities:

Prepare presentation materials for various committees and executive meetings Support or lead departmental initiatives Support the development of an annual audit plan based on risks and applicable requirements for assigned areas As Project Lead: Plan and lead a team to execute various types of audits in assigned areas or countries, including regional/local audits and Sarbanes-Oxley Project (SOX), while adhering to audit methodology, departmental standards, and regulatory requirements. As Project Team Member: Support the team to execute various types of audits in assigned areas or countries, including regional/local audits and Sarbanes-Oxley Project (SOX), while adhering to audit methodology, departmental standards, and regulatory requirements. Assess the adequacy of risk management and internal controls within the business. Present findings and reach agreements with the business unit, providing practical recommendations to improve the control environment, as well as efficiency and effectiveness of operations Prepare and review audit reports to ensure they are clear, concise, well-organized, and issued within departmental service standards Utilize Data Analytics to improve effectiveness and efficiency of audit assessments Ensure quality of completed work Manage projects within time budgets and target dates, reporting any timing problems or budget over-runs to audit management Provide feedback and coaching to team members Own relationship management responsibility of assigned area/country. Assist business unit management by providing consulting advice where appropriate Regularly follow up with business unit management on the status and implementation of corrective action plans for timely audit issue closure Committed to building an inclusive, diverse workplaces where everyone can thrive

Knowledge/Skills/Competencies:

• Good knowledge of life insurance and asset management business, audit methodologies, control frameworks and risk management techniques
• Japan audit experience is a must
• A fast learner
• Excellent communication skills, oral and written. Able to deal with confrontations and resolve conflicts
• Proven leadership skills and demonstrate people management capabilities
• Results oriented; able to strike balance on multiple priorities and projects
• Sound business judgment in assessing significance of issues and developing value added recommendations
• Commitment to quality
• Recognized accounting (CA, CMA, CGA, CPA) or auditing (CIA, CISA) professional designation
• Strong team-player who willingly and openly shares ideas and knowledge. Able to collaborate with different team members in a multi-cultural environment.
• Provide clear and timely constructive feedback. At the same time, actively seeks feedback from others and incorporates any necessary changes
• Challenges the status quo and proactively makes suggestions for continuous improvement
• 10+ years relevant experience

Problems/Challenges:

• Effectively communicate with business unit senior management and staff, to present audit findings clearly and concisely, reach agreement on appropriate solutions to risk management and operational efficiency issues
• Prioritize time management in a multi-tasking environment
• Need to work overtime to meet internal or external deadlines
• Analyze business processes and controls over a wide and diverse operation across Japan, including in life and asset management business, identify key risks and control deficiencies, and develop practical and value-added recommendations for management implementation exercising sound business judgment
• Establishing a high level of credibility and maintaining sound business relationships with business unit and department management and staff
• Some business travel locally within Japan and Asia region

Work Arrangement:

The candidate will participate in a hybrid work schedule. In alignment with our HR policies, this includes working in the office three days per week

Overtime:Approximately 20 hours per month.

Compensation:Salary is determined based on the candidate's experience, skills, and knowledge, in accordance with company work rules. Additional compensation includes a commutation allowance and a Variable Incentive Bonus, both provided per company guidelines.

Working Hours:

Standard hours are 9:00 AM to 5:00 PM, including a one-hour break. A flextime system is available.

Benefits:

• Comprehensive Social Insurance (Health Insurance, Employees' Pension, Unemployment Insurance, Worker's Accident Insurance)
• Access to Benefit One
• Training programs, including Japanese and English lessons
• Childcare Leave and Family Care Leave
• Baby-sitter support program
• wiwiw System (support for those on Childcare Leave)
• Retirement Pension (available to regular employees)

Holidays and Vacations:

• Saturdays and Sundays
• National Holidays
• Year-end and New Year holidays (December 30, December 31, January 2, and January 3)
• Annual Paid Leave
• Additional special holidays for regular employees (e.g., Anniversary Leave)

Location:Hatsudai Head Office, Tokyo Opera City, 3-20-2 Nishi Shinjuku, Shinjuku-ku, Tokyo, Japan

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.