Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

アソシエイトディレクター・SAPセールススペシャリストとして、新規および既存のKyndrylのお客様を対象に、変革的なSAPサービスの販売の推進とマネージドサービスビジネスの継続的なビジネスの成長をさせる役割を担います。

このポジションは、特定のアカウントセットまたはカバレッジエリア全体について戦略的な営業計画、ビジネス開発、顧客リレーションシップの関係管理を実施し、お客様を成功へと導きます。また、シニアエグゼクティブ、お客様、パートナー、部門横断で各チームや各国のセールスチーム、コンサルティングデリバリーマネージャーと緊密に連携をし、ビジネス目標を達成し、ビジネス成長の促進を実現します。

Key Responsibilities:

• ビジネス開発：新たなビジネスチャンスを特定して追求し、お客様との強固な関係を構築し、SAPポートフォリオを地域全体に拡大します。これには、ECC から SAP の S/4HANA RISE 製品へのカスタマージャーニーの計画、ソリューション化、提供が含まれます
• カスタマーマネジメント：主要なお客様の主要な連絡先として機能し、満足度を確保し、長期的なパートナーシップを促進します。
• カスタマーエンゲージメント：お客様の課題を理解し、要件の診断やトラブルシューティングと、特定のお客様のニーズと要件に基づき戦略、テクノロジー、移行、管理の変更など、革新的なSAPソリューションの推進と開発を支援します。これには、RFP、RFI、ソリューション化と提案書作成の経験が含まれます。
• 財務的洞察力：顧客提案の財務計画を監督し、予算編成、予測、収益および収益性の目標の達成など、SAPサービスの収益性の高いデリバリーを確保します。
• SAPサービスのサービスデリバリーを確実に成功させます。
• コラボレーション：社内の営業チームやコンサルティングデリバリーマネージャーと緊密に連携し、お客様の成果を確保し、ビジネス全体を成功へ導きます。

Job Description

As the Associate Director, SAP Sales Specialist you will be responsible for driving sales of transformational SAP services, culminating in recurring annual managed services business with new and existing Kyndryl customers.

This role involves strategic sales planning, business development, customer relationship management, and ensuring successful customer outcomes across a specific set of accounts or coverage area.

The SAP Sales Specialist will work closely with senior executives, customers, partners, and cross-functional teams to achieve business objectives and drive growth and collaborate with country sales teams and consulting delivery managers.

Key Responsibilities:

• Business Development: Identify and pursue new business opportunities, build strong customer relationships, and expand the SAP portfolio across the region. This includes planning, solutioning, and delivering customer journeys from ECC to SAP’s S/4HANA RISE offerings
• Customer Management: Serve as the primary point of contact for key customers, ensuring satisfaction and fostering long-term partnerships.
• Customer engagements: Understand customer challenges, diagnose and troubleshoot requirements to help drive and develop innovative SAP solutions, including strategy, technology, migration, and management changes based on specific customer needs and requirements. This includes experience in RFP, RFI and proposal solutioning and writing. 
• Financial acumen: Oversee the financial planning of customer proposals and ensure profitable delivery of the SAP services, including budgeting, forecasting, and achieving revenue and profitability targets.
• Ensure successful service delivery of SAP service signings 
• Collaboration: Work closely with internal country sales teams and consulting delivery managers to ensure successful client outcomes driving overall business success. 

Your Future at KyndrylEvery position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Experience

このポジションで成功するには、以下の経験とスキルが必要です。

• 学歴：ビジネス、情報技術、または関連分野の学士号。

• 営業経験：SAP 製品およびサービス分野での 7 年以上の営業経験、複雑な SAP トランスフォーメーション サービスの販売、大規模なエンタープライズ SAP プロジェクトの管理経験が少なくとも 4 年

• 専門知識： SAP S/4HANA、SAP ECC、RISE、BTP、Ariba、MDG、および関連テクノロジーを含む SAP プラットフォームとソリューションに関する深い知識。

• リーダーシップ スキル： 強力なリーダーシップとステークホルダー管理スキル、多様なチームを鼓舞し、モチベーションを高めることができる。

• ビジネス洞察力： 財務管理、ビジネス開発、および市場動向の理解したビジネスの洞察力

• 顧客重視： 優れた顧客管理スキル、強力な顧客関係を構築および維持する実績。

• コミュニケーション： 優れたコミュニケーション、プレゼンテーション、交渉スキル、複雑なソリューションとロードマップを C レベルを含む様々な関係者、ステークスホルダーに明確に説明して、ビジネスを進められる能力。

• 問題解決力： 強力な分析および問題解決能力を有し、データに基づく意思決定を行い、営業プロセスの継続的な改善を推進する能力。

• SAP 製品戦略と、FI、SD、MM、PP、PS、BTP、WM などのいくつかの SAP 機能領域に関する十分な理解

Preferred Skills and Experiences:

• B2B/EDI/IDOC、Concur、Ariba、BTP、Success Factors、Sales Cloud、Coupa との SAP 統合に関する知識。

• 大企業向けのハイブリッド クラウド システム開発経験。

• 特定の業界 (製造、小売、金融など) とそれらの業界固有の SAP 要件に関する知識。

• SAP の Activate Methodologyに関する経験

• シニアおよびエグゼクティブリーダーシップとの交流経験。

• アジャイル開発プロセス、開発に関する知識。

To be successful in the role you will have the following experience and skills:

• Education: Bachelor’s degree in business, Information Technology, or a related field.
• Sales Experience: Minimum of 7+ years of successful sales experience in the SAP product and services space, selling complex SAP Transformation services, with at least 4 years managing large-scale enterprise SAP projects  
• Expertise: Deep knowledge of SAP platform and solutions, including SAP S/4HANA, SAP ECC, RISE, BTP, Ariba, MDG and related technologies.
• Leadership Skills: Strong leadership and stakeholder management skills, with the ability to inspire and motivate a diverse team. 
• Business Acumen: Strong business acumen, with a understanding of financial management, business development, and market dynamics.
• Customer Focus: Exceptional customer management skills, with a proven ability to build and maintain strong customer relationships.
• Communication: Excellent communication, presentation and negotiation skills, with the ability to articulate and sell complex solutions and roadmaps to diverse audiences, including C-suite.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions driving continuous improvement in the sales process.
• Good understanding of the SAP product strategy and several SAP functional areas such as FI, SD, MM, PP, PS, BTP, and WM

Preferred Skills and Experiences:

• Exposure to SAP Integrations with B2B/EDI/IDOC, Concur, Ariba, BTP, Success Factors, Sales Cloud, and Coupa.
• Experience with multi-tier / hybrid-cloud system development for large enterprises.
• Knowledge of specific industries (e.g., manufacturing, retail, finance) and their unique SAP requirements.
• Experience with SAP’s Activate Methodology
• Experience interacting with Senior and Executive Leadership.
• Knowledge of the agile development process, development.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.  At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

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