The role will provide strategic technology leadership to the FSS business lines, playing an integral role in the growth and development of the Investor segment through digital delivery of reliable technology services. The role will shape the strategy of Custody Client and Sales business service offering competitiveness to Clients and ensure solutions are not only strategically aligned but are consistent with the goals and objectives from an operational perspective. • Leverage technology where appropriate to streamline processes, enhance productivity, reduce risk, and improve controls. • Deliver Technology end to end in a highly automated manner.
• Provide the leadership for a seamless service experience throughout the technology service lifecycle, ensuring that technology services are future proof and aligned with the overall objectives and governance standards of Group and Regions business. • Responsible for engagement with the business for product volumes across markets, new clients, key/ hyper care clients across geographies.
Business
• Work hand in hand with the Business, Operations and FSS Product teams to understand the business needs and deliver using either internal or vendor solutions where appropriate. • The role will implement processes to monitor and track the impact on revenue (in terms of dollar), and clients due to technical issues on technology platforms. • The role will execute strategies at par or better than competitors service proposition offering in Client RFP process. The role will articulate SCB technical capabilities, service levels, resiliency postures in sales RFPs to position SCB competitiveness standing. • Ensure third party negotiations with vendors are constantly striving toward the best commercial outcome both upfront and for the operational cycle of the engagement. • Support the local teams outside of FSS Global across Kora and Indonesia.
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
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In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.