Job Summary

Term Deposits product Manager role responsible for managing Product P & L, B/S growth, Digital enablers, New product development

Key Responsibilities  

Strategy

• Manage all Fee Income associated with term deposit portfolio
• Analyse Trends, opportunity and leakage on fee lines and action accordingly
• Driving digital enhancements for term deposits product – Run it like an independent channel and enhance potential. To scale up this channel exponentially. 
• Drive maturities, profitability 
• End to End digital enablers

Business

• Drive balance sheet growth of 2400 cr
• Drive income growth 
• Design and manage ETB & NTB campaigns increase TD penetration across internal and external media platforms
• Technology: Assist in TD on mobile and enhancement in current journey
• Develop, launch and manage TD through alternate channels like VRM, Athena etc
• Publish Term Deposit rates
• Handle competition Benchmarking for Deposit products
• New product development

Processes

• Handle all customer escalations related to term deposits
• Identify and plug any existing process gaps to ensure smooth functioning – For Deposit Products
• Digital sales - Establish rigorous management of online lead conversions, including lead flow, lead drop-offs, VKYC completion, and reach out thru central tele callers + acquisition teams.
• Own and monitor all elements of Deposit products on the Bank’s website – ensure these are constantly updated

Risk Management

• Own and Mitigate Risk management elements of all associated business and processes
• Ensure proactive risk analysis and management

Governance

• Manage all regulatory reportings pertaining to Deposits
• Represent Product team in  all Audit related issues on Service charges.
• Manage all regulatory submissions related to service charges

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] 

Key stakeholders

• Products & Segments
• NR Channel
• Branches
• Digital Banking
• Finance
• SBIM

Skills and Experience

• Prior work experience in Product development/ P & L manegement would be preferred.
• Should possess analytical skills, interpersonal skills and demonstrated track record of excellence.
• Experience in handling Deposit and Asset Products of a Bank would be an advantage but not a pre-requisite.
• Work Experience across multiple geographies will be an advantage.
• Strong communication and persuasive skills, along with the ability to work across silos, functions and senior stakeholders.
• Strong inter-personal skills, which encourages and promotes enthusiasm and team spirit.

Qualifications

• Education - Graduate

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.