About this role:

Wells Fargo is seeking a Lead Operational Risk Officer

In this role, you will:

• Develop, implement, and monitor risk-based programs to identify, assess, and mitigate any operational risk that arises from inadequate or failed internal processes, people, systems, or external events
• Maintain a balance between risk mitigation and operational efficiency
• Evaluate the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls
• Analyze extremely complex business and system changes to determine impact, identify operational risk issues and participate in the development of risk ratings
• Provide operational risk expertise and consulting to complex business units for initiatives with high risk, generally spanning multiple business lines
• Design and develop the most complex testing strategies, methodologies and analyses
• Consult with the business to develop corrective action plans and effectively manage change
• Identify training opportunities
• Design and coordinate the development of training materials and coordinate or deliver training
• Report findings and develop business cases to influence executive management, management committee member or head of business on the need for controls to mitigate risk
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Lead project or virtual teams and mentor less experienced staff

Required Qualifications:

• 5+ years of Operational Risk experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• University degree in Business or related discipline.
• 5+ years of experience in risk management or front line controls function
• Advanced Microsoft Office skills
• Excellent verbal, written, and interpersonal communication skills
• Strong analytical skills with high attention to detail and accuracy 
• Ability to articulate complex concepts in a clear manner
• Meaningful knowledge across Enterprise Risk Management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance
• Deep technical understanding of specific business operations processes, products and customer interactions and where they manifest risk (e.g. Corporate & Investment Banking/ Commercial Banking/ Consumer Lending/ Consumer & Small Business Banking/ Wealth & Investment Management/Enterprise Functions)
• Strong interpersonal, influencing, and communications skills with an ability to interact effectively with stakeholders at all levels, experience and the ability to effectively manage and build relationships
• Proven skills to drive alignment across stakeholder groups to develop and deliver repeatable end to end risk management solutions
• Industry certification such as CIA/ CFSA/ CFA/ CISA/ CRISC would be an advantage

Job Expectations:

• Use subject matter expertise and business domain knowledge to provide independent oversight and credible challenge to front line operational risk management activities
• Support routine engagement requirements for/with the Control Executive teams, Function Heads and Independent Risk leaders to promote a strong operational risk culture
• Support key front line governance routines inclusive of Risk & Control committees and business reviews
• Oversee and challenge the front line across all operational risk routines including – plan, identify and assess, control and mitigate, test and validate, monitor and report
• Perform independent risk assessment of the front line, inclusive of emerging risks
• Review and challenge of front line risk acceptances and new business initiatives
• Identify and escalate to senior leadership conflicts with risk management results and expected business outcomes
• Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
• Provide consulting to business on corrective action plans and effectively managing change
• Develop and deliver content to senior business, Independent Risk, Audit and Regulatory leaders summarizing the results of the independent risk assessment activities
• Assist manage relationships with Business Head, Independent Risk Management, Group Control Executives, Legal, Audit and multiple Regulators
• May lead project/ virtual teams and may mentor but does not manage other team members.
• Engage with other region and US-based Operational Risk Business Oversight (ORBO) teams to ensure holistic oversight of the end to end business is achieved.
• Ability to work in a dynamic environment, and adjust to changing priorities
• Flexible to work across different time zones as per business requirements
• Highly proactive, able to work both independently and within a collaborative team-oriented environment using sound judgment in decision-making.
• Demonstrated ability to work effectively with virtual and/or geographically dispersed teams
• Successfully review and challenge business operational risk management practices and outcomes

• Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise
• Leverage their experience to bring industry leading standards, practices and tools to the organization

Posting End Date: 

*Job posting may come down early due to volume of applicants.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.