Job Title: Regional Travel Manager Asia Pacific

Corporate Title: VP

Location: Mumbai, India

Role Description

• The Regional Head of Travel reports directly to the Global Head of Travel Services and is responsible for managing all aspects of the travel operations throughout their respective region. The Regional Head of Travel has full responsibility for regional program management and roll out of any new initiatives or processes while making sure that programs operate in accordance with all government and industry regulations and work within the global travel framework.  Key responsibilities finlcude: Travel Management / Call Centers, Meetings and Events (venue sourcing only), short term apartments and Crisis support / risk management.  The local team is comprised of Regional Head, and 1 external resource and together are responsible for managing all external service provider resources in region based on a tiered support model, delivery of local services and solutions as part of defined Global Travel programs that support the bank globally. 
• The Regional Head of Travel is the liaison with the regional business heads ensuring these groups are satisfied with the quality of the service provided.  They are responsible for all communications to the region for all aspects of travel services along with full management of the internal DB Travel Staff based in the region.
• The Travel Services Department coordinates all business travel activities for DB internal and external personnel, corporate clients, affiliates and subsidiary companies of the bank while providing a cost-effective service.  Travel Services is part of Procurement, specifically Procure and Travel Operations (PTO), which reports to the Deutsche Bank Group COO. 

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Complete oversight of all travel related programs in region.  Programs are managed on a tiered basis with tier 1 markets being exclusively under our operational control, markets include: Singapore, Hong Kong, US, UK and Germany.  Tier 2 markets have local owners of program, we support by offering consultation, advising of changes, transfer of data to our data lake and supporting their efforts to leverage our master framework for Agency services.

Key Deliverables

• Full operational responsibility for all regional travel activities to ensure that the vendor performance meets the bank's expectations. Identify, develop and maintain working relationships with key regional business heads that will enable open communication to discuss various travel issues.
• Evaluation of Travel Programs in their region to determine if current vendors and processes are optimized and delivering promised result. 
• Review of the travel activities for each country to determine best approach for consolidation.   
• Management responsibility for regional dedicated agency Staff to ensure that all initiatives and programs are implemented. 
• Responsibility for the internal travel budget, agency budgets and other financial issues relating to the region.  Perform quarterly reviews to ensure budget compliance in each region. 
• Provide leadership of the Travel and Meetings and Events work streams at the regional level, actively supporting leadership/ management colleagues and driving Global Travel change initiatives to deliver continuous performance improvements.
• Ensures that the operational control and delivery of Travel Service operations is of the highest standards and that they are operated and maintained at minimum risk to the Bank’s business operations.  This includes but is not limited to; transient travel, group and meetings travel, online tools, 24/7 emergency support, tax reporting E&Y, and travel technology suite.  This also includes all the operations and maintenance actives underpinning this service provision for the complete critical systems, achieving required 24/7 uptime performance. 
• Drive Global Travel Corporate Social Responsibility initiatives, ensuring “duty of care” legal requirements are achieved and monitor/ maintain sustainability reporting locally.
• Utilization of travel risk management tool to support in region / global crisis, includes monitoring of countries to ensure real time data transfer of trip data into crisis tool. Regional lead for all crisis logistical support and regional face off with CSBC in areas of travel risk. Crisis management at various levels ranging from annual typhoons to in-region disasters – requiring sourcing, project management and mass people movements.   
• Work with the Global Travel Sourcing Team to analyze sourcing opportunities within the Region. Coordinate as needed and or perform local sourcing in consultation with global sourcing leads. In region support for global hotel, airline and agency recommendations and sourcing.  Hotel and airline relationship management including market share review activity to ensure compliance to contract and avoid rate increases.
• Participate in business travel industry forums to maintain a solid understanding of industry direction and best practices relevant to managing European travel operations.  Any issues that impact policy, agency, airline, or other travel related groups must be analyzed and discussed with the Global Head of Travel Related Services. 
• Work closely with the Regional COO to execute policy / program changes based on local requirements.
• Contract manager for vendors used in region to fulfill services
• Identify, develop and maintain working relationships with key regional business heads to enable open lines of communication and drive change in local markets to achieve global strategic goals.  Includes participation in local OpCo meetings as required.
• Standardization of policy and program with Global including agency process review and capability understanding and navigating the Bank / Business lines and Country Management to gain buy in.

Your skills and experience

• The Regional Head of Travel must have a minimum of 10 years of experience as a Departmental Manager who can balance the demands of daily operational tasks while staying focused on the strategic goals of the organization.  Experience in the travel industry particularly in a corporate travel environment is critical. Experience with the financial services sector is beneficial.  The Regional Head of Travel must have an excellent understanding of the current business travel industry to be able to address issues and policies. 
• The Regional Head of Travel should possess strong analytical skills to examine processes and procedures to determine if changes could make the operations more efficient and present these findings in a format acceptable for Senior Management of the bank.  Excellent oral and written communication skills are critical to the success of the manager.  The Regional Head of Travel must be assertive, independent and have strong organizational skills with the proven ability to manage several teams and projects concurrently.  These teams may be comprised of internal staff, external staff and special projects staff.  
• A four-year college degree is required with graduate studies or industry certifications preferred. 

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.