Job Summary

Governance*

Responsible for ensuring changes to process are adequately reviewed and captured in existing artefacts

Regulatory & Business Conduct*

Display exemplary conduct and live by the Group’s Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People & Talent*

•           Support a change in mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes

Self-start continuous learning initiatives that will help in the role and identify learning initiatives for future roles.

   Develop strong verbal and non-verbal communication skills, an analytical mindset, and is detailed oriented

Risk Management*

•           Adhere to the Bank’s risk framework and related policies and standards.

•           Ensure that material risks that are brought to stakeholders’ attention which affect business processes and critical systems and projects are monitored, managed (to minimise loss and risk), and escalated accordingly.

Key Responsibilities

Job Summary

The Product Owner is responsible for executing the vision and plan to deliver scale, improve resilience, enhance client service, increase STP and drive efficiencies that the Cash Ops organisation requires.

We’re looking for an experienced Product owner / Program Lead to support the delivery of the Cash change agenda at Standard Chartered, with a focus on driving the implementation of Strategic initiatives and other operational efficiency change initiatives across Cash Operations. Key responsibilities will include

• looking for opportunities to improve and deliver new solutions
• evaluating the impact of the change
• supporting the delivery of that change into Cash Operations, including all the relevant documentation and processes required.

Governance •    Awareness and understanding of the regulatory framework, in which the Group operates, and the regulatory requirements and expectations relevant to the role.  

Regulatory & Business Conduct •    Display exemplary conduct and live by the Group’s Values and Code of Conduct.  •    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. •    Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *  •    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. •    [Insert local regulator e.g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] •    Serve as a Director of the Board of [insert name of entities] •    Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent)   

Skills and Experience

Strategy*

• Awareness and understanding of the Cash business strategy and Cash Operations strategic roadmap.
• Role model a strong, collaborative relationship between Cash delivery teams (whether in country or across functions/geographies) and maintain strong lines of communication across our Cash footprint through an effective communication process.

Qualifications

Academic or Professional Education /Qualifications; University educated

Certifications: Product owner, AGILE, PMP

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.