We are seeking an experienced IT Monitoring & Observability Tools Engineer with expertise in managing multiple ITOM tools like - Operations Bridge Manager, Network Node Manager & SiteScope, Cloud technologies, integration of different ITOM tools, automation processes as well as a strong understanding of scripting and infrastructure-as-code tools. The ideal candidate will bring a strong blend of technical expertise and leadership skills, with the ability to collaborate effectively with global teams.
What You'll Do:
Coordinating OpenText ITOM Tools like Operations Bridge Manager, Network Node Manager & Sitescope.
Develop Shell scripts in Bash & PowerShell to complement the ITOM tools.
Coordinate OpenText Network Automation tool - config & vulnerability management.
Responding to and analyzing issues that affect system performance to minimize downtime.
OpenText Network Operations Management SaaS platform. Knowledge of SQL query to build Network Performance reports in NOM SaaS platform.
System Integrator - Integration of different ITOM, ITSM, APM & Observability tools.
Crafting and updating documentation for common issues and processes to ensure process improvements.
Supporting occasional after-hours maintenance and willing to work in second shift (rotational basis).
Learning and researching the various observability tools and integrations.
What We're Looking For:
5 – 6 years’ experience in a similar position
Experience administrating Operations Bridge Manager, Network Node Manager, Network Automation.
Experience in different Operations Bridge Management Packs - System Infra, Cloud, Docker, Kubernetes, Database.
Strong Shell scripting skills – Bash, PowerShell.
Knowledge in Container technologies - Kubernetes & docker, JSON, XML & YAML.
Experience running systems using AWS & Terraform.
Knowledge of CI/CD pipelines using GitLab for application and infrastructure deployments.
Knowledge of Python, SQL would be an asset.
AWS certifications would be an asset.
Strong problem solving, critical thinking, and analytical skills.
Experience in Zabbix, Grafana, Nagios, Splunk, Datadog or similar monitoring technologies is a plus..
Develop solutions to integrate different tools and automate tasks.
Education :
Bachelor’s degree or equivalent experience in computer science, IT, or a related field.
- Expertise in prioritising multiple ITOM tools like - Operations Bridge Manager, Network Node Manager & Sitescope, Cloud technologies, integration of different ITOM tools, automation processes as well as a solid grasp of scripting and infrastructure-as-code tools. The ideal candidate will bring a strong blend of technical expertise and leadership skills, with the ability to collaborate optimally with global teams.
Employee Benefit:
- Annual monetary bonus.
- An opportunity to become a Nasdaq shareholder
- Employee Stock Purchase Program Nasdaq stocks with a discount
- Health Insurance Program
- Flexible working schedule and hybrid way of work
- Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays
- Internal mentorship program – get a mentor or become one
- Wide selection of online learning resources, e.g., Udemy
Come as you are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.
Nasdaq is a leading global provider of trading, clearing, exchange technology, listing, information, and public company services. As the creator of the world's first electronic stock market, its technology powers more than 100 marketplaces in 50 countries. Nasdaq is home to over 4,000 total listings with a market value of approximately $12 trillion.
To learn more, about our business visit business.nasdaq.com. Check out more about our Life at Nasdaq.
Come as You Are
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.