JOB SUMMARY

• Looking for a Test Manager in QA and Performance Testing area who can manage multiple applications across project. Should work with team to optimize Manual, Automation & Performance testing

RESPONSIBILITIES

Strategy

• Centrally manage, coordinate and oversee the execution of different test phases across all work streams in-scope of the testing and release cycle. 
• Ensure a governance and control framework is in place for testing across all phases of the project.
• Plan and execute activities in relation to Test Preparation, Test Execution, Test Environment management as well as Post implementation reviews. This includes the formation of Test Strategy and a detailed plan for all the Test phases.
• Communicate to stakeholders on the Test Status, risks and issue resolution.
• Manage and coordinate Unit test and System Integration Testing (SIT)
• Ensure transition from SIT to the User Acceptance Testing (UAT) phase
• Align Test activities with the overall project plan and change agenda of the wider programme.
• Participate in and drive through Test requirements gathering.

Business

• Manage changes to the test scope, schedule and costs using appropriate verification techniques.  
• Management of the defect identification and correction process  
• Successfully manage relationships with all stakeholders, vendors and third parties  

Processes

• Define and execute Test strategies, including entry and exit criteria.
• Identify test data required to complete the test activities
• Develop a detailed schedule to monitor and track progress of test activities

• Ensure that all test phases are delivered on-time, within scope and within budget
• Manage changes to the test scope, schedule and costs using appropriate verification techniques
• Management of the defect identification and correction process
• Successfully manage relationships with all stakeholders, vendors and third parties
• Report and escalate key risks and issues to management as needed
• Test Planning and Scheduling involving granular work breakdown structures with complex dependencies across multiple projects.
• Reporting on Test Status Report to all respective Stake holders
• Managed Test Environment for Various projects
• Effort Estimation and Resource Management across various projects
• Identifying Testing Risks and preparing Risk Mitigation Plans.
• Tracking and Reporting on Test Progress.
• UAT Test Management and coordination with users.
• Facilitator for creation of regression test script for automation and execution of regression test pack
• Ensure requirements are mapped correctly to test cases 
• Oversee the performance testing and improvement of the latter
• Managing the knowledge base of projects handled for knowledge transfer and training.
• Implementing organization processes/policies and ensuring process compliance for projects.

People & Talent

• Excellent oral and written communication skills 
• Ability to manage a diverse and challenging stakeholder community

• Expertise in Banking Domain.
• Knowledge in Software Development life cycle & Software Testing life cycle.
• Strong communication, Interpersonal, Learning and organizing skills matched with the ability to manage stress, Time and People effectively
• Proven skills in co-ordination, staff management and leadership working with vendors and internal teams 
• Experience of working in Agile projects

Risk Management

• It is a very important responsibility of the Test Manager to identify and foresee any Risks that may inhibit his/her day to day activities thereby causing impact to delivery. He must have the potential to foresee such risks, come up with mitigation plan and clearly put forward to the project team

Governance

• Knowledge of all aspects of the software engineering process
• experience in a wide variety of testing efforts, techniques and tools
• Process governance, thorough knowledge of test processes and best practices
• Ability to use ADO effectively to track test progress
• Bank’s standards and audit requirements
• Ability to articulate effective baseline documents for testing
• Ensuring quality in delivery by reviewing test cases and result
• Ability to highlight when process adherence is not in place and take corrective actions  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Testing Team to achieve the outcomes set out in the Bank’s Conduct Principles: 
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Business Owners
• Product Owners
• Tech Hive Lead
• Development Lead
• Business lead
• Other Responsibilities
• Designing and reviewing the test cases and scripts
• Knowledgeable to prepare estimates for large projects
• Deliver projects within cost, schedule & quality
• Creative to resolve technical challenges during execution
• Understand the business criticality of the application and ensure risks/issues are captured

Qualification

• Should have atleast 8+ years of experience in QA
• Excellent in automation skills with Selenium and Java
• Must understand Performance testing 
• Good in communication, Stakeholder management, team engagement.  
• Familiar with Confluence, ADO process and Testing methodologies  
• Must have: technical skills  
• SQL and ETL testing  
• API scripting 
• Must have: Automation skills  
• Primary: Selenium, Cucumber/ BDD framework  
• Good knowledge of API Testing using (REST / Soap UI / Postman / Swagger) 
• Understanding of Test automation standard and test automation technology compliance
• Take a proactive approach to save effort and improve efficiency
• Ensure effective utilisation of the test automation suite and meet planned ROI on a regular basis

Role Specific Technical Competencies

• Testing
• Automation with Selenium/Java
• ADO
• SQL/PLSQL  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.