The sub-domain lead is responsible for managing the Data & Visualisation and lead the horizontal Data Analyst teams in the delivery of the strategic data platform across BI & Analytics for Wealth & Retail Banking client segments unifying data infrastructure, platforms and products. This role is opened to candidates in KL/Bangalore as well. • Lead Project Managers, Data Analyst that work with data generated by our clients & internal users to create data products that directly serve this community better and to internally enable our data driven culture and decision making. This role is critical to fulfilling the ever-increasing expectations & demands of our clients of an “always on”, personalized & seamless banking experience fuelled by large scale digitization across industries. • Partner with business & technology teams on strategy and vision for the banks data platform, designing, engineering, and implementing schemas, tooling and pipelines and lead teams in the delivery of this agenda. In doing so, the role will champion data accuracy, quality, availability, usability and impact. • Collaborate closely from an engineering & build standpoint with Product Owners across BI & Analytics, Marketing technologies, Open Banking and Partnerships to fully build and integrate solutions that achieve and exceed business goals. • Pivotal role in ensuring our capabilities on data are well integrated with internal & external hybrid ecosystems spanning on-premises & cloud platforms, deploying a combination of batch & real-time interfaces over file & API based ingestion & consumption incorporating all necessary cyber security controls and comprehensibly managed from a risk & controls standpoint. This foundational engineering will become key to being a differentiator in this digital age. • Growth mindset to lead the data analysis team and over time unify data infrastructure, platforms and products for the WRB. Empower their team to deliver and act as a servant leader who believes that their job is to service the team.
Business • Drive towards a standardised, modern, automated, fully available and observable runtime platform for WRB apps, including support practices, ensuring alignment with global standards • Trusted advisor to the business. Work hand in hand with the Business, taking product programs from investment decisions, into design, specification, and solution phases, all the way to operations on the ground and securing support services from other teams. • Deliver, monitor and review technology & data solutions that will help improve key business metrices – e.g. client NPI, business ROTE, Client Service Availability metrics etc. • Dedicates 100% of their capacity to the Sub Domain’s goals and outcomes. • Take full responsibility for all the applications that are owned by the Sub Domain. • Guide the Engineering Leads to ensure the technical consistency of solutions in the Hive with the business architecture. • Lead architecture evaluations during RFPs for technology tools and service providers. • Exhibit passion for client experience with a user & data-first mindset. • Drive the sub domain towards future state of banking and data technology.
Processes • Support the continuous improvement to increase operation efficiency and effectiveness across the domains and key business processes associated with the domain • Support the delivery of the business strategies in a safe and self-controlled manner and on an end to end manner • Advocating for the allocation of resources to support strategic initiatives within the hives. • Ensures safe management, onboarding processes and other key business processes are applied effectively • Study existing engineering processes and contribute to improvements to drive up efficiencies. Present ideas across other areas and foster innovation. • Solve potential interdependencies between platforms / systems. • Participate in the quarterly planning for the Sub Domain and provide steer along with Chief Product Owner. • Provide inputs and guidance on technology budget and costs for the Hive. • Responsible in the preparation of production outputs and their planning in alignment to ESDLC standards.
People & Talent • Promote a culture of innovation collaboration and accountability • Mentor, train and develop high performing teams who feel empowered to develop high quality products for the end client • Effectively collaborate with support functions, business partners, and COEs to provide effective client outcomes • Coach to help others grow – leading the human / teams • Provide technology thought leadership, inspire and retain engineering talents by developing and nurturing an extensive internal and external network of technologists. • Create a pipeline of technical talent, identifying high potential individuals and helping to create mechanisms to recognize and develop the talent pipeline by working with Coaches and Chapter Leads. • Chair and lead communities of practice. • Perform a vital communication role within the organization/domain on technology matters. • Effectively and collaboratively identify, escalate, mitigate, resolve any risk, conduct and compliance matters. • Create a positive impact in the organization and across the industry by sharing knowledge and expertise with others. • Work with Coaches and CPO to build an empowered, high performing team in a psychologically safe environment. • Empowers their team (Engineering Leads) to work with the hive, the scope of the role prohibits constant and direct involvement in each hive.
Risk Management • Creates awareness and understanding of the regulatory framework and risk environment in which the Group operates • Ensures adherence with the highest standards of ethics and compliance with relevant policies, process, and regulations • Act as the risk control owner under the Group’s risk management framework • Responsible for effective risk management across all initiatives planed for the hive. • Act as the risk control owner under the Group’s risk management framework at the appropriate level. Regulatory & Governance* • Display exemplary conduct and live by the Group’s Values and Code of Conduct. • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. • Represent the domain in relevant governance & risk committees – e.g. NFRC • Delivery of conduct plan across region and relevant technology forums • Ensure that the GRAM risk rating for the domain is maintained • Represent the Hive and contribute to the governance forums like RF, QPR etc. • Ensure that other leaders in the Hive and across Hives are sufficiently involved in the Hives interaction events like quarterly planning, show & tells etc.
Requirements & Skills
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.