Job Title: NFR Transformation - Business Analyst

Corporate Title: AVP

Location: Mumbai, India

Role Description

• The role is part of the transformation team that works within NFRM (Non-Financial Risk Management) and with stakeholders in the business and other control functions to assess, design and lead the delivery of business outcomes across our ServiceNow Integrated Risk Management (IRM) tool known as dbGRC and legacy platform BCS.
• Partnering with Global Technology, the transformation team are Process Owners for the ServiceNow IRM and BCS tool.  In the role you will be accountable for the build out of functionality and on-going maintenance of NFRM business-owned application by partnering with our implementation partners, managing stakeholders, acting as requirements gatekeeper, solution design and subject matter experts for the entire user community. You will assist with the Business configuration of the platforms to meet stakeholders’ requirements and to deliver operating model initiatives.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy,

• Best in class leave policy.
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Oversee implementation of upgrades and customization across the NFRM Business owned applications in line with the Bank’s Policies and principles and NFRMs strategy.
• Act as guardian and gatekeeper for the principle of minimizing customization of the Service Now IRM / legacy tool.
• Understand and communicate NFRM Business owned applications product roadmap and its impact on processes across DB. Document Business requirements and process flow charts/ data modelling to ensure the use cases are captured.
• Manages senior stakeholders across different regions and teams to align expectations, escalate issues & risks and provides updates on project status.
• Challenge status-quo, identify, and address any process and operating model improvements.
• Maintain consistency and efficiency of the NFRM Business owned platforms, through configuration including the Bank-wide entity model and incorporating good practices and standards.
• Liaise/Direct the development team / implementation partners to transform the business objectives into optimum technological delivery.

Your skills and experience

• Strong analytical skills - ability to think abstractly and conceptualize complex process flows and/or requirements whilst demonstrating ownership with the ability to operate in a flexible, dynamic environment where creative and strategic thinking along with quick decision making are required in driving solution, initiatives, and projects.
• Strong problem-solving skills and a desire to innovate with strong proficiency using Microsoft Office products for Windows including Word, Excel, SharePoint, and Visio.
• University degree, preferably in a quantitative/science-related discipline or finance, business economics, Economics, Computer Science, Engineering, Information Systems.
• Proven agile experience of 7+ years as Business Analyst / Product Owner / Product Manager / Project and having an experience in BCS / ServiceNow being advantageous.
• Working knowledge of Operational risk management principles and the regulatory environment
• Highly proficient in spoken and written English.

How we’ll support you

• Training and development to help you excel in your career.
• Coaching and support from experts in your team.
• A culture of continuous learning to aid progression.
• A range of flexible benefits that you can tailor to suit your needs.

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.