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Process Lead - Operations (R2P)
Standard Chartered
placeChennai, IN
Posted on Standard Chartered website on 12 Apr 2025 (7 days ago)
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Job Summary

  • Ensure all processes are completed within the SLA TAT [PO / Invoice / S2B / Accounting entries] and improve the Cycle time on payment to vendors / employees are within the credit terms; On time Accounting entry; Accurate and real time update of the Tracker
  • Manage all escalations with business functions within TAT [Country HR, Cost centre manager, GPS,R2R, R2P & P2P etc]
  • Prepares monthly/weekly reports within the target timeline 
  • Ensure timely  payments / recharges/ accruals
  • Process steps / validation / service confirmation to be followed as per DOI
  • Ensure Journal / CBR inputs sent to R2C Teams (Book management / CBR) before agreed timeline and monitor the status in tracker frequently
  • Ensure representation of the team in all client calls wherever necessary.
  • Collaboration with stakeholders (GPS teams, R2C, R2R, R2P and Country) 
  • Governance on pending payments and entries
  • On time volume allocation to makers
  • Completeness of tracker update
  • Providing input for monthly business review meeting
  • Monitor the aged invoices and ensure to clear the payments within payment term
  • Providing monthly metrics and dashboard data on time
  • Submit weekly MI data within agreed day

Key Responsibilities

  • VENDOR PAYMENTS
  • QUERY MANAGEMENTS
  • RECLASSIFICATIONS
  • REPORTS

Strategy

  • Ontime payment 

Business

  • HR 

Processes

  • Vendor payments 

People & Talent

  • HR 

Risk Management

  • Adherence of TAT 

Governance

  • As per payment term 

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the team to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.]
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

  • HR

Other Responsibilities

  • On time payments
  • Good relationship with HR  

Skills and Experience

  • Payments
  • Accounting knowledge
  • Query management
  • Stakeholder relationship

Qualifications

  • Commerce graduates (B.com)
  • Experienced in payments and accounting activities

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
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Standard Chartered PLC is a British multinational bank with operations in wealth management, corporate and investment banking, and treasury services.
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