Business Motor Market Facing Underwriter

We are part of the worldwide Zurich Insurance Group, established in 1872 and headquartered in Switzerland. Our 55,000 employees across the globe serve customers in more than 170 countries, from individuals who need their homes, cars or lives insured, to providing risk management expertise and commercial insurance to many of the largest multinational companies on the planet.

Our industry is a dynamic and fast-moving one, helping people and businesses keep pace with change, and the risks which emerge, on a global scale.

Here in Ireland, we’re one of the largest insurers in the country, employing more than 1,000 people in locations in Dublin and Wexford. We have a great reputation in the marketplace, with a long history of winning awards for our service excellence among brokers and customers.

We are hiring a Business Motor Marketing Facing Underwriter to join the team.

The Business Lines Motor Team based in ZCW are responsible for meeting the Insurance needs of our Business Lines customers through our broker channel. The team are responsible for underwriting our new business and existing book of Business Motor. This role may be available part-time or full time. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

Your Role

Reporting to the Business Motor Team Coach, the Underwriter will be required to work closely with Broker Partners and other internal operations, such as Pricing, Product Underwriting, Claims, Finance, Sales & Distribution and Risk Engineering to ensure all areas of the business are managed according to the Zurich Way of Underwriting and within delegated authority levels.

The successful candidate’s responsibilities will include, but not necessarily be limited to the following:

Underwrite and analyse ‘renewal’ business utilizing the Zurich Way of Underwriting framework and within delegated authority levels.
Responsible for relationship management of key Customer and Broker Accounts
Negotiating terms & conditions in line with our agreed strategy on ZRC and Retention
Contribute to managing schemes
Build relationships in support of customer/business acquisition and retention (e.g. by handling a range of queries, providing advice to assist with the development of an account) 
Implement agreed technical standards, controls, practices and procedures, thereby maintaining underwriting discipline 
Proactively contribute ideas and work for the development of new or enhanced propositions based on technical, customer and distributor insights
Adhere to Central Bank compliance standards of operating 
Demonstrate high level of Quality Assurance in all elements of the underwriting process
Ensure any issues arising are dealt with in accordance with Zurich standards and that where appropriate issues escalated in a timely fashion
Maintain Underwriting Records in accordance with regulatory /statutory and internal requirements
Be flexible to participate in ad hoc projects
Deliver superior service in the management of renewals

Your Skills & Experience

As a Business Motor Market Facing Underwriter your skills and qualifications will include:

Required:

3 years plus industry knowledge
Holds or is working towards relevant professional qualifications i.e. CIP, MDI, ACII
Excellent technical insurance knowledge, including specific knowledge in Commercial Insurance
Excellent numerical and analytical skills
Excellent knowledge of Zurich products/policy wordings

Competencies:

Ability to work within a team environment – focused on the achievement of both individual and team goals
Ability to build key relationships with partners & customers
Excellent communication skills (both verbal and written)
Strong negotiation skills
A strong team player with a flexible, positive attitude towards work
Strong leadership and delegation skills
Enthusiasm, ambition and innovation
Ability to operate independently
Good research skills
Pro-active with strong problem-solving, decision-making and judgement skills
Excellent attention to detail, including a strong ability to multitask
Ability to prioritise workload and to adapt quickly within a busy environment to ensure we respond effectively to customer needs and expectations
Excellent planning and organisational skills that support a high service standard
All employees are expected to work in accordance with the behaviours laid out in Zurich Purpose and Values .

Additional Information

Primary work location is Wexford based but occasional travel may be required to other Zurich locations.

If you value an exciting and varied working environment and meet the above requirements, then our recruiter Jemma Doran is looking forward to receiving your application by clicking on the button “Apply online”.

Who we are

Zurich is one of Ireland's leading insurance companies providing a wide range of general insurance and life insurance products and services. The company employs over 1,000 people across its locations in Dublin and Wexford.

Zurich is a strong brand – with our 53,000 employees worldwide form the basis of our success, helping our customers in 210 countries and territories to understand and protect themselves from risk. In order to deliver our services, we offer our employees flexible working models and interesting opportunities for further training & development. As a Zurich employee you benefit from a multitude of advantages as well as a strong culture, characterized by acceptance, diversity and team spirit. At Zurich, we foster a culture of diversity and inclusion. Our purpose and values are designed to protect, inspire confidence and help our employees reach their full potential. We value and defend what is right and promote opportunities for equity among our professionals, regardless of gender, disability, LGBTQ +, race, ethnicity, generations, belief, etc. Join Zurich and be part of this culture. Together we are committed to delivering on our purpose - Let’s Create a Brighter Future Together!