Company Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Job Description

About the team:

You'll be working for a dynamic and diverse team of professionals who are passionate about our mission and committed to delivering results. The team operates in a fast-paced environment where we face many challenges and opportunities for growth. We foster a culture of collaboration, creativity, and continuous learning, where team members are encouraged to share ideas and feedback to drive innovation and improve our processes.

The Critical Tasks You Will Perform:

• Execute the established merchant acquisition strategies to acquired new leads and maximize business opportunities.
• Collaborate with stakeholders to align on and achieve merchant acquisition goals.
• Build and nurture relationships with potential merchants, introducing them to Grab’s ecosystem and value proposition.
• Stay informed about market trends and competitor activities to adapt strategies and address merchant needs effectively.
• Manage the end-to-end merchant acquisition process, from initial outreach to onboarding, ensuring a smooth handover to account management teams.
• Close monitoring & Validating, Track daily progress against targets, provide constructive feedback to team members, and implement improvements to drive performance.
• Deliver structured updates with well-defined action items, designated stakeholders, and clear ETAs to ensure the timely resolution of all pending backlog tasks.
• Do coaching, mentor and guide the frequently, providing constructive feedback and strategies to enhance their overall performance and productivity.

Qualifications

What Essential Skills You Need:

• University graduate or higher education in business or relevant fields;
• Minimum 1-3 years experience in Sales or Account Management;
• Strong knowledge of sales funneling and sales canvassing strategies.
• Good understanding and experience of the relevant industries including customer services, Account Management and Business Development.
• F&B industry background is an advantage
• Exceptional verbal and written communication skills, with proficiency in English being an advantage.
• Ability to read and do presenting the complex funneling dashboard
• Microsoft Office skills are required (MS. Excel / Spreadsheet, MS. Word and MS. Powerpoint)
• Spreadsheet Skill: Ability to design simple yet insightful dashboards or trackers, with a strong emphasis on clarity and functionality.
• A team player but also able to work independently
• Energetic and enthusiastic in a very dynamic and fast pace working conditions
• Excellent time management and communication skills with excellent leadership skills

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave

We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

Our Commitment

We recognize that with these individual attributes come different workplace challenges, and we will work with Grabbers to address them in our journey towards creating inclusion at Grab for all Grabbers.