Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Key Responsibilities:

• Manage Claim Re-underwriting team ensuring fulfillment of tasks and responsibilities

• Monitor and manage Claim Re-underwriting administration processes, ensuring proper processes

• Conduct initial Claim Re-underwriting and personal Claim Re-underwriting

• Check completeness and validity of documents according to SOP

• Analyze Proposal, Policy, Claim and related documents, to give proper decision following underwriting guidelines

• Analyze administrative issues as well as medical materials

• Monitor service standard and turn-around time, ensuring prompt and accurate results of Claim Re-underwriting process

• Ensure smooth communication with other departments, ensuring difficult cases are solved quickly with a justifiable solution

• Liaise with Legal and Compliance teams to report suspicious findings, including transactions, process, clients, and agents, found during daily Claim Re-underwriting processes and to discuss Claim Re-underwriting related legal cases

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.