About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

PT FWD Insurance Indonesia (“FWD Insurance”), a joint-venture insurance company and a part of FWD Group, previously known as PT Commonwealth Life, has successfully merged with PT FWD Life Indonesia (“FWD Life”) as of 1 December 2020 and will be known as FWD Insurance.

The merger of FWD Life and FWD Insurance has led to a more comprehensive range of products, including unit-linked insurance, individual & group term life insurance, individual & group personal accident insurance, and group medical insurance through technology driven-distributions such as agency, bancassurance, e-commerce, and corporate.

FWD Insurance is registered and supervised under Otoritas Jasa Keuangan (“OJK”).

FWD Insurance is a member of Indonesia Financial Services Alternative Dispute Resolution Center.

• Ensure all  PRF received from other user verified (amount to be paid, beneficiary account-number-name-bank and approval).
• Ensure all PRF from credit life policy verified as well to system Compass.
• Ensure all payment to be process follow company regulation and SOP
• Validate all PR Compass done by checking them vs bank statement
• Update share folder all PR PAID to accounting team for Journal process
• Generate and save transfer evidence to share folder.
• Prepare monthly Corporate Claim Payment Report, Rejected Report
• Actively back up on Operational Payments if needed.