This position is responsible to manage GA Onboarding Program for new GA Office onboarded in Manulife

Position Responsibilities:

• Present Manulife in the most appropriate manner, including to introduce our Management, Products, and Operational processes.
• Create and Manage Onboarding Schedules: Develop and oversee the onboarding schedule for new GA Owners. Make sure GA Owner, Leaders, Agents, and Admin will have a proper knowledge during their first months in Manulife.
• Ensure that new GA Owners fully comprehend their Goals in Manulife and how to achieve it. This goal should be include their business performance and business quality metrics.
• Coordinate with Relevant Departments: Collaborate with various departments, including Recruitment, Training, Operations, Line1B, and Compliance, to ensure that the new GA team receives proper knowledge transfer and understands Manulife's values.
• Review and Improve Onboarding Programs: Assess the effectiveness of the onboarding program and make improvements as needed.
• Identify and Resolve Onboarding Issues: Identify obstacles and problems within the onboarding program and implement solutions.
• Ensure GA Office setup including Office Location, Office & Signage Renovation, KPM Contract, are properly and timely managed.

Required Qualifications:

• Min. Bachelor Degree from Business Management / Data Analytic / or related major
• Minimum 5 year in Insurance Industry
• Experienced as an Life Insurance Agency Trainer
• Knowledge in Insurance Agency Business Process
• Windows and office
• Strong verbal and written skills in Bahasa Indonesia
• Strong inter-personal skills in English would be an asset

Preferred Qualifications:

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When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.