Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

You'll be working for a dynamic and diverse team of professionals who are committed to achieve high-quality results. The team operates in a fast-paced environment where we face many challenges and opportunities for growth. We foster a culture of collaboration, creativity, and learning, where team members are encouraged to share ideas and feedback to inspire innovation and improve our processes.

Get to Know the Role

We are looking for a Merchant Acquisition Associate to help Grab build strategic on how to ensure Merchants can extend their business opportunity through Grab. This opportunity will give you the exposures to be part of the team to increase growth for Grab. This is a fixed-term role. You will work on-site and report to the Manager.

The Critical Tasks You Will Perform

• Identify and research potential restaurant partners in the market.
• Reach out to prospective merchants by phone, email, and in-person visits.
• Conduct presentations to showcase the benefits of joining our platform.
• Support the partnership negotiation agreements and terms.
• Collaborate with the onboarding team to provide a smooth integration for new merchants.
• Maintain accurate records of merchant interactions and pipeline status
• Monitor market trends and competitor activities to identify new opportunities.
• Provide feedback from merchants to improve our service offerings.

Qualifications

What Essential Skills You Will Need

• Bachelor's degree in Business, Marketing, or a related field (preferred but not mandatory).
• Must be fluent in Bahasa Indonesia, English, and min. intermediate Mandarin.
• Minimum 1-2 years experience in Sales or Account Management.
• Experience establishing relationships and managing projects.
• Experience with sales principles and customer service.
• Familiarity with CRM software (e.g., Salesforce, HubSpot).
• Passion for the food industry and knowledge of local dining trends is a bonus

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that provides equal opportunity for Grabbers to grow and perform at their best. We consider all candidates fairly and equally regardless of nationality, ethnicity, race, religion, age, gender, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.