Entity:

Finance

Job Family Group:

Finance Group

Job Description:

We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat and mobility to millions of people, every day. We are one of the very few companies equipped to solve some of the big complex challenges that matter for the future. We have a real contribution to make to the world's ambition of a low carbon future. Join us, and be part of what we can accomplish together. You can participate in our new ambition to become a net zero company by 2050 or sooner, and to help the world get to net zero.

In Hungary, we operate bp’s Global Business Services organization which is an integrated part of bp. Our people want to play their part in solving the big complex challenges facing our world today and, guided by our bp values, are working to help meet the world’s need for more energy while lowering carbon emissions. In our offices in Budapest and Szeged, we work in customer service, finance, accounting, procurement, HR services and other enabling functions – providing solutions across all of bp.

Join our team, and develop your career in an encouraging, forward-thinking environment!

Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?

Join our Team and advance your career as a

Credit Control Analyst – Portuguese and/or Spanish speaker

Shift schedule!

In this role You will:

Effective cash collection and monitoring of customer accounts
Monitor credit and fraud violations and inform / involve all relevant customers
Dealing with customers’ accounts and keeping these fully reconciled
Deal promptly with customer disputes / issues in order to secure payments and follow the escalation path
Maintain and develop working relationship with Crossfunctions (incl: Sales, Customer Service team etc.)
Utilize all communication channels to resolve issues and perform daily tasks (e.g.: call customers not only send emails)
Participate in Continuous Improvement efforts; initiate and raise „quick wins” where these are relevant
Manage order blocks, review/resolve all credit-held deliveries and customer restrictions

What You will need to be successful:

College Degree or Economics
Previous credit control / cash collection or customer service experience (preferred)
Fluency in English
Fluency in Portuguese and/or Spanish language
Available to support local business hours on a weekly split shift basis
Able to deal with complex situations while maintaining the right balance of customer and business focus
Good level of analytical skills, numeracy and financial awareness.
Effective problem solving mindset.
Excellent communication skills.
Efficient time management and prioritization skills.

bp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!

Travel Requirement

No travel is expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.