Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will carry out business analysis to define, analyze and document system requirements to enhance end-to-end New Business flow, from point-of-sales to backend operation process. Assist in planning, organizing, coordinating, monitoring and testing of any agreed projects, and ensure the final success of the projects.

Job Responsibilities:

• Analyze and identify improvement opportunities to streamline end-to-end new business workflow, from submission to contract delivery
• Prepare business requirements / user stories, presentation deck, and other required documentations for projects
• Lead and support UAT execution
• Manage project implementation and process optimization / digitalization of various New Business initiatives.
• Manage and coordinate the stakeholders across functions both internally and externally to ensure the final success of the projects
• Plan new project priorities, keep track and ensure the timely and quality delivery.

Job Requirements:

• University degree with over 3-5 years relevant working experience in insurance or financial services industry
• PM or BA experience on business process optimization & automation projects
• Excellent presentation, communication & negotiation skills
• Strong analytical, problem solving, & decision-making skills
• Knowledge of project management skills and tools (both Waterfall and Agile model)
• Proficiency in English and Chinese

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.