About FWD Group

FWD Group is a pan-Asian life and health insurance business that serves approximately 30 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance.

For more information, please visit www.fwd.com

PURPOSE

Drive and execute the Group internal event strategy by building and executing events of the highest caliber
Drive increased attendee engagement and participation

KEY ACCOUNTAIBILITIES

Manage and deliver high quality internal Group Office FWD live and virtual events
Experience in VIP speaker and delegate management and arranging board and executive office meetings
Collaborate with stakeholders to understand event objectives, budgets and expectations
Build and maintain relationships with key internal stakeholders, external partners, vendors and agencies
Adhere to event policies and standard operating procedures
Offer comprehensive service before, during, and after the event, from conceptualization to implementation and execution
Capable of leading or supporting the planning, marketing, administration, logistics and execution of multiple events, including managing delegate registrations and event planning meeting preparations
Create and manage detailed event plans, timelines and budgets, ensuring adherence to project milestones and financial targets
Manage vendor relationships, negotiate contracts and oversee the procurement of event services and supplies
Skilled in confidently negotiating venues, meeting packages, and event services
Manage the event budget to ensure effective governance, delivering savings and value for event spend
Manage event marketing & communications plans and collaborate with Group Brand and Group Communications in developing content and branded items
Conduct site visits and inspections to ensure venues meet event requirements and safety regulations
Familiar with payment systems, vendor onboarding steps, invoice processing and financial payment processes
Manage the event budget to ensure effective governance, delivering savings and value for event spend
Oversee event registration and attendee management process making suggestions on best practice and solutions
Possess knowledge of event related financial reporting and analytics
Provide on-site event management, including troubleshooting, problem-solving and ensuring a smooth event flow
Evaluate event success and gather feedback from attendees and stakeholders for continuous event improvements
Stay updated on industry trends, best practices and emerging technologies in event planning
Post-event reporting includes budget reconciliation, event debriefing meetings and survey result analysis to create a presentation for stakeholders and senior management

QUALIFICATIONS / EXPERIENCE

5-8 years of events management experience
2-4 years virtual event experience
Experience handling stakeholders from diverse teams across Asia Pacific
Excellent organisational skills
Strong communications and inter-personal skills in English and Chinese
Excellent knowledge of MS office (PPT specifically) & event management technology/platforms
Experience in Adobe illustrator a plus
Ability to travel when required

KNOWLEDGE & TECHNICAL SKILLS

Proficient in understanding hotel rooming lists and reports
Skilled in creating production show rundowns with clear and concise direction to the AV vendor noting all transitions with extreme focus on attention to detail
Working knowledge/experience with virtual events platforms/technology (i.e. zoom and Cvent) and ability to assess and advise on functionality to meet the needs of the event
Experience creating production show rundowns with clear and concise direction to the AV vendor noting all transitions with extreme focus on attention to detail
Show calling for live and virtual events experience a plus