Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

• Implement local food safety procedures and ensure the procedures comply with  all  designated central food safety policies and procedures at local level

• Continually monitor compliance with the procedures outlined in the DMart Food Safety Manual.

• Conduct pro-active internal food safety audits and manage corrective actions.

• Provide food safety training to involved parties, and localize training materials and SOP. 

• Investigate reports  of  food  safety  and quality issues at store level and vendor level

• Ensure adherence to legislative food safety requirements.

• Provide technical support where required on food safety and quality management.

• Monitor regulatory developments with a potential impact on local business entities and initiate internal measures accordingly. 

• Analyse customer complaint trends and indicators. Contribute to the continuous development of food safety KPIs, monitor, analyze and report on these to the relevant business stakeholders to support management review and ensure food safety objectives are met.

• Other adc-hoc tasks assigned

Qualifications

• Degree in food science or related field.

• Minimum 2 years of relevant experience in a food safety, food safety scheme audit or quality assurance role.  

• Fluent proficiency in the local language(s)

• Program management and experience in managing program change across multiple store locations 

• Knowledge of food safety of local laws and regulations and food trading standards

• Strong verbal and written communication skills

• Exceptional organisational skills

• Demonstrated collaborative skills 

• Self-motivated with critical attention to detail, deadlines and reporting

Additional Information

What We Offer

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!

foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes. Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.