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Assistant Training Officer
Sun Life
placeHunghom, Kowloon, Hong Kong
Posted on Sun Life website on 09 Apr 2025 (10 days ago)
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You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

With the ambition to accelerate the business growth and increase the market share of Individual Life business (to become top 3 Life insurance company), it is crucial to introduce a more holistic distribution model that shift from a sales & product-driven sales model to a more holistic, solution-driven distribution training approach. This new role is an individual contributor who will play a part in executing this strategic shift. Specifically, the role will focus on: 

•    Support the New Learning System & hybrid training UAT & rollout:•    Industry exam. enrollment (ie. IIQE I, III & V)•    Provide assistance in training administrative logistics•    Assist in product & financial planning training series•    Support the Training Workshop and Channels Roadshow •    Hybrid training for new agent on boarding training series•    Support the new agent & NHA case management•    Support the department to handle both the physical & virtual training logistics and administration

Education and experience

    University degree or above     Solid finance and training administrative experience (either from corporate or training consultant firm)    Ability to transform complicated concepts into simple stories and presentations for motivating the distribution channels and gain their buy-in with the experience in frequently includes giving valuable education and advice to channels & clients. The ability to approach ever changing situation proactively is beneficial because it can complete tasks more quickly and prioritize client needs.    The ability to prioritize and address channels & clients' needs as it usually contributes to the quality of the client relationships.    Proven Track Record in working with Training administrative and distribution channels    Adaptability skills: Client needs may vary with the changing financial market, and this role use the adaptability to provide consistent, high-quality work despite these changes.    Initiative: This job duty frequently includes giving valuable education and advice to channels & clients. The ability to approach ever changing situation proactively is beneficial because it can complete tasks more quickly and prioritize client needs.    Client service skills: The ability to prioritize and address channels & clients' needs as it usually contributes to the quality of the client relationships.    Proficient in use of computer software (including power point, excel and words) with Multi-task     Good presentation skill    Aggressive to grow business (with profit)    Good communication skill and being able to cooperate with others    Good spoken and written English and Chinese (Cantonese and Mandarin)

Job Category:

Channel Management

Posting End Date:

30/12/2025
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Sun Life Financial Inc. is a Canadian financial services company. It is primarily known as a life insurance company.
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