Jobs / AIA / Manager, Network Operations
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Manager, Network Operations
AIA
placeHong Kong, HK-AIA Blue Care
Posted on AIA website on 09 Apr 2025 (10 days ago)
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FIND YOUR 'BETTER' AT Blue Care

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you.

About the Role

Overseeing the billing process, ensuring accurate invoicing and facilitating timely collection of payments.  Managing a team of billing staff, optimizing billing procedures, and coordinating with various departments to maintain financial integrity.Responsibilities:Billing OperationsManage the end-to-end billing process, including EDI files and physical invoice handling, invoice generation, dispute resolution and support payment collection.Ensure accuracy in billing records and compliance with financial regulations.Collaborate with Finance Dept. to reconcile accounts and appeal/adjust rejected claims.Coach and monitor the team in responding billing and payment inquiries from service providers which is important at maintaining positive relationships.Team ManagementSupervise the billing team, providing training and support to enhance productivity.-Conduct performance evaluations and implement improvement plans as needed.Process ImprovementIdentify areas for process improvement and pursue process enhancement to streamline billing operations and implement best practices which are compliance to the company policies.Set up procedure manual with timely update of changes.Participate on tasks or ad hoc projects as assigned by supervisor / Line Manager.Requirements:Bachelor’s degree in finance, accounting, or a related field preferrableMinimum 10 years relevant experience in billing or accounts receivable, with at least 2 years in a supervisory role, at least 5 years in healthcare industry.Proven experience in billing, accounting, or finance roles.Strong leadership and team management skills.Excellent analytical and problem-solving abilities.Proficiency in billing software and MS Office.Others:You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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AIA Group Limited, often known as AIA, is a Hong Kong–based multinational insurance and finance corporation. It is the largest publicly traded life insurance group in the Asia-Pacific region.
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