About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

Purpose

Assists in analyzing, planning, implementing, maintaining, troubleshooting, and enhancing AS400 core Life Administration System
Responsible for managing vendors from IT product sourcing, pricing, capabilities, performance evaluation, and SLA.
As the regional technical AS400 responsible person to drive the upgrade activities of LIFE Asia, Group Asia, MSP, WAS, OS/400 version upgrade, and vulnerability patching.
Support an internal and external audit exercise for AS400, compliance with FWD IT risk and security policies

Key accountabilities

Assist to monitor, maintain and support AS400 servers in a good order for the Group
Responsible for AS400 administration including change control, programming, testing, bug fixing, applying program temp fix, health checking on various system modules for HK and Non-HK business units
Plan and schedule the preventive maintenance for AS400 servers, support audit exercise on AS400 servers
Compile management reports on regular basis, including daily health check reports to AS400 team lead
Make recommendations to improve availability, capacity, and performance on AS400 servers
Support AS400 Cloud project in terms of planning, testing, migration, and implementation
Support annual DR drill exercise on AS400 for various country BU
Collaborate with cross functional teams to integrate AI-driven features.
Analyze large datasets to train and optimize generative AI algorithms.
Stay updated with the latest advancements in generative AI and machine training

Qualifications / experience

High diploma or above in computer science
At least 3 years’ working experience on AS400 system administration.

Knowledge & technical skills

Familiar with the CSC SMART/DIARY and Life Insurance business is an advantage
Familiar with OS Object Authority Security, Backup and Restore Operation, HMC Operation, and System Monitoring
Understand the process of software development life cycle
Capable to write Control Language (CL) for AS400 task automation
Hands on experience on Mimix replication tool
Good communication skills