Job Summary

The Group Internal Audit represents Standard Chartered Bank’s third line of defence and provides independent assurance of the effectiveness of management’s control of business activities (the first line) and of the control processes maintained by the Risk Framework Owners and Policy Owners (the second line). 

GIA is an independent function whose primary role is to help the Board and Executive Management to protect the assets, reputation and sustainability of the Group. GIA works with the Group's other control functions, such as Finance, Risk and Compliance, but does not place unqualified reliance on their work.  

Responsibilities

• Role model the valued behaviours and develop an environment in which positive behaviours are celebrated and poor culture is challenged.
• Support, promote and apply the GIA Auditor of the Future principles for selection, development and assessment of staff.
• Resolve problems in the internal audit department and reporting such and the necessary measures to the Audit Committee.
• Attend/ represent GIA at formal committees and Group meetings, providing meaningful challenge and data-driven insights, as required, e.g., Governance Committees and Country Non-Financial Risk Committees.
• Serve as the GIA culture and behaviour subject matter expert, proactively engaging with peers and stakeholders to maintain, build and share knowledge. 
• Provide deep level expertise in behavioural and cultural assessment, diagnosis or changes using behavioural science models.
• Lead the execution of qualitative and quantitative data collection and analysis activities, including interviews, focus groups, observations, surveys or behavioural experiments.
• Identify Group efficiencies and innovation opportunities, including the use of new technologies and other innovative research methodologies to conduct diagnostic reviews across the Group.
• Identify key culture risks and articulating potential impacts on GIA key risk themes and principal risk types. 
• Manage key stakeholder relationships, support GIA teams, promote greater awareness of culture risks, help enhance culture audit methodology.
• Partner with analytics and management information (MI) teams on culture diagnosis and reporting.
• Identify and recommend actions to mitigate behavioural and cultural risks.
• Active sharing of lessons learned, successful articulation of cultural/behavioural and audit findings, industry and professional trends.
• Manage many, and sometimes conflicting perspectives and influencing to ensure alignment of strategic goals and approach.
• Advocate and reinforce Standard Chartered Bank’s values behaviours in the Bank.

Qualifications

• Graduate degree or equivalent  in areas relevant to behavioural sciences 
• Practical experience designing and conducting qualitative research – interviews, focus groups, surveys – and conducting quantitative analysis of results.
• Prior experience in internal audit within the financial services sector or audit/ consulting firms, ideally (but not necessarily) in organisational culture, culture change, HR, or transformation .
• Familiarity with analytic tools, including Natural Language Processing (NLP), e.g., sentiment analysis or topic modelling.
• Practical experience developing and coaching colleagues in behavioural sciences and research methodology.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.