Job Summary

In this role, the candidate will play a crucial part in maintaining the integrity of the Technology function by ensuring that operational risks are managed proactively and in alignment with the bank’s risk appetite and regulatory requirements. As part of FM Technology Advisory Team supporting the First Line of Defence within Technology for the Europe and Americas Region.

Key Responsibilities

• Adhere to the Bank’s Enterprise Risk Management Framework (ERMF) and support the Group’s Operational Risk strategy and associated procedures to ensure effective management of operational risk.
• Implement operational risk controls, governance, and supervision within the Technology domain to maintain robust risk management practices within the Region.
• Ensure that operational risks related to Technology are identified, assessed, mitigated, monitored, and reported to relevant business forums, governance forums, and committees for informed decision-making.
• Assist in managing the Technology Risk Reporting within the Region, ensuring accurate and timely dissemination of risk information to required stakeholders.
• Develop enhancements to operational risk controls to ensure that known operational risks are managed within acceptable risk appetite and standards.
• Facilitate the efficient review and processing of audit requests from both internal and external auditors. 
• Serve as the primary contact for operational risk-related incidents, queries, and events within the Technology function for the Region.
• Coordinate with stakeholders across regions and groups, such as Business Risk Managers, to increase transparency, share key learnings, and implement best practices relevant to Technology.
• Ensure compliance with policies applicable to Technology, maintaining adherence to regulatory and internal standards.
• Proactively challenge processes, procedures, and policies that introduce or increase operational risk, or identify opportunities for improvement.
• Escalate issues, blockages, challenges, emerging risks, and trends that introduce or increase operational risk to relevant stakeholders promptly.
• Collaboratively identify, escalate, mitigate, and resolve risk and compliance matters effectively to safeguard the organisation.
• Assist in evaluating the effectiveness of technology controls within the Region, ensuring robust governance, oversight, and control mechanisms are in place. 

Qualifications

• Proven working experience in Information Technology, Risk Management, or Technology Risk.
• Relevant certifications (e.g. CISA, CISM, CRISC, CISSP) preferred.
• Experience working in an organisation subject to strong regulatory oversight and scrutiny.
• Strong understanding of Technology related policies and procedure.
• Experience with IT Risk Management Operating Models, three lines-of-defense frameworks, and/or risk intelligence capabilities.
• Knowledge in leading and executing IT internal control and IT governance and control frameworks.
• Experience in evaluating the adequacy and effectiveness of policies, procedures, processes, initiatives, products, and internal controls.
• Ability to work effectively within a global, multi-functional team environment with strong influencing and stakeholder management skills.
• Demonstrates a high degree of responsibility and integrity, with meticulous attention to detail.
• Experience working with internal and external auditors. 
• Outstanding verbal and written communication skills, along with strong interpersonal, organisational, analytical, and critical thinking abilities. 

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.