Job Summary

As a part of the Capital Markets business, the Bond Syndicate team acts as a link between markets/investors and potential fixed income issuers. The key focus area for the London desk is EMEA issuers, and maintaining dialogue with EMEA investors, who participate in issuances from non-EMEA jurisdictions. The role of the Bond Syndicate Business Support will be two-fold; firstly, to assist with EMEA Deal and Non-Deal roadshows (from travel itineraries, to onboarding vendors, to invoice management), and secondly, to be responsible for additional administrative requirements for the Bond Syndicate team (including T&E, G&E, and business travel arrangements). This role presents a unique opportunity to demonstrate and enhance your financial and administrative skills in a diverse and dynamic market within financial services.

Key Responsibilities

• Organising travel itineraries including booking flights, car pickups, accommodation, and prepare/submit visa requests, restaurants reservations etc. 
• Processing of expenses; ensuring the Gifts & Entertainment register is updated within the parameters of the policy.
• Raise and manage IT, Telecom and Market Data requests via SRM and Infomatch; tracking, following up and progressing accordingly until completion. Updating all stakeholders throughout the process.
• Book meeting rooms, refreshments, video conferencing, calls and ensuring visitor registrations. 
• Distribution of post / arranging couriers.
• Onboard new joiners / offboard leavers and movers by raising system accesses and software through SRM system.
• Print procurement.
• Onboard new vendors for invoicing and raise purchase orders where required, tracking, following up and progressing accordingly until completion. Updating all stakeholders throughout the process.
• Client events / roadshows – assisting with all logistics as required.
• Ensure adherence to all internal and external regulations.
• Ensure adherence with Group Policy and Standards and under local laws and regulations.
• Contribute towards highlighting any need to update procedures and controls as a result of changes in products, systems, policy or regulations.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Skills and Experience

• Previous experience in a business support or team admin role. 
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to multitask while remaining calm and professional.
• Excellent interpersonal and communication skills (both written and verbal) to deal confidently with all stakeholders, both internally and externally.
• Proactiveness, ability to work independently and as part of a team in a fast-paced environment.
• Excellent attention to detail and ability to manage multiple tasks simultaneously.
• Problem-solving skills with the ability to handle supplier and internal stakeholder queries.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.